Offer summary
Qualifications:
High School Diploma/GED or higher with 8 years of experience in back-end business systems or Bachelor's degree with 5 years of experience.Key responsabilities:
- Interact with partners to deliver system efforts and support applications
- Gather business requirements and improve solutions
- Support ongoing system monitoring, maintenance, defect and outage resolutions
- Manage multiple systems including CQA, call recording, Rightfax and workforce management
- Aim to enhance system experience