Pricing/Chargebacks Coordinator

Description

Position Summary

Under the supervision of the Pricing/Procurement Manager the Pricing/Chargebacks Coordinator is responsible for ensuring the overall company’s systems and database meet with its known contractual arrangements with respect to GPO and associated vendor agreements. This position maintains pricing for company customers and products. Primary functions are to monitor GPO, IDN and Health System contracts to ensure operational effectiveness and verify FFF is in compliance with the contractual obligations related to pricing and reporting requirements. This position requires processing of chargeback files and reconciliation of those files to ensure minimum losses to FFF.

The position requires a self-starter who can interact with all levels of staff in a fast-paced dynamic work environment. Interpretive and analytical skills are necessary to read, understand, and implement customer and vendor contracts.

This position requires direct interface with Procurement, Sales, Customer Service, Sales Operations, Finance, Product Management and Business Development Management as well as suppliers. Must be able to communicate effectively with the aforementioned departments to resolve issues.

Essential Functions and Duties

• Create, maintain and audit products for the material master, condition records, and listings ensuring all fields are entered accurately and communicated to ecommerce to add to BioSupply.
• Create, maintain and audit condition contracts from suppliers ensuring adherence to the contract pricing, terms and customer eligibility. Work with the Sales Ops department to identify customers and update customer identifiers as required.
• Responsible for chargeback reporting & outstanding aged chargebacks for assigned vendors and for reconciliation of all chargeback denials, minimizing any loss to the company for inaccurate contract maintenance. Develop relationship with supplier chargeback personnel to ensure any issues are handled quickly and efficiently.
• Responsible for chargeback reporting for assigned vendors and for reconciliation of all chargeback denials, minimizing any loss to the company for inaccurate contract maintenance. Develop relationship with supplier chargeback personnel to ensure any issues are handled quickly and efficiently.
• Work with Finance to resolve discrepancies between rebates and subsequent credit issued by vendor.
• Expiring contract data to be provided by Pricing/Procurement Manager. Contact each vendor with an expiring contract to determine if the contract will be renewed or replaced.
• Load appropriate Data from EDI 845’s, process outgoing data for EDI 844’s with correspondence to the VP, Business Operations and Controls.
• Load and maintain Condition records in SAP. This function is required to populate purchase orders with the correct cost of goods purchased, terms, and conditions of the buy.
• Under guidance from the Pricing/Procurement Manager run and submit daily, weekly, monthly vendor chargeback reporting as required by contract.
• Continuously strive to improve processes, service quality to internal and external customers.
• Work with Manager to identify and implement efficiencies through process improvements and/or systems enhancements. Assist with testing of new SAP improvements as required.
• Work with Sales and internal personnel to communicate pricing changes, individual customer pricing and contract eligibility with assigned suppliers.
• Adheres specifically to all company policies and procedures, Federal and State regulations and laws.

• Display dedication to position responsibilities and achieve assigned goals and objectives.
• Represent the Company in a professional manner and appearance at all times.
• Understand and internalize the Company’s purpose; Display loyalty to the Company and its organizational values.
• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
• Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and; respect the diversity of our work force in actions, words, and deeds.
• Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.

• Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
• Other duties as assigned.

Qualifications

Education, Knowledge, Skills and Experience

Required Education:

• High school diploma or equivalent.

Required Experience:

• Minimum one (1) year in contract administration or directly related experience within a wholesale/distributor company.

Preferred Experience:

• Prior experience in a company that distributed medical products is preferred.
• Experience in Finance, Marketing, or Materials Management is desirable.

Required Skills:

• Must have strong organizational skills
• Must have a detail orientation and the proven ability to prioritize work
• Must have effective verbal and written communication skills
• Must have the ability to work with limited supervision and as part of a team
• Sound decision-making abilities
• Ability to communicate effectively with internal/external customers/management at all levels.
• Analytical skills.
• Accuracy and diligence to the task at hand.
• Proficient in Microsoft Word and Excel.
• Desire and ability to take on new responsibilities and tasks.
• Ability to recommend solutions to a wide variety of problems.
• Understanding of and ability to interpret written contracts.
• Ability to work overtime as needed.

Physical requirements

Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for long periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The employee occasionally lifts up to 20 lbs. and occasionally kneels and bends. Working condition include normal office setting.

Mental Demands

Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.

Direct Reports

None

EEO/AAP Statement

FFF Enterprises/ NuFactor is an equal opportunity employer to all and prohibits discrimination and harassment based on the following characteristics: race, color, caste, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic conditions), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran or military status, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or any state protected leaves), domestic violence victim status, political affiliation, reproductive health decision-making, and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.