About Airalo
Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.
About you
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.
About the Role
Position: Full-time / Employee
Location: Remote-first
Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits
You will be responsible for defining and executing the roadmap for a backend-oriented integration product that takes care of the eSIMs lifecycle over the Telecom Networks by the use of APIs. You will drive your product in the right direction by addressing the needs originating from multiple sources, such as: business requirements for new telco offerings, technical requirements defined by CTO, functional roadmaps of other teams, internal improvement needs. You will support the Engineering Director of the Network Division in making sure the eSim services are well integrated through APIs into external Networks of Telecom Providers.
The overall performance of the product and its delivery of business value for the company will lie with you on a day-to-day basis. You are curious, humble and take pride in seeing others succeed as a result of your support and leadership. You are an excellent collaborator, with cross-discipline experience working to successfully deploy products and work streams.
Responsibilities include but are not limited to:Define and develop the roadmap for the backend-oriented integration productAnalyze, refine and document product backlog items to make them ready for developmentSupport Engineering Director for the Network Division in making sure the eSIM services are well integrated through APIs into external Telecom Networks.Effectively manage diverse stakeholders to translate their requests into clear problem statements and needs. The important stakeholders include: external Telecom Network Providers, CTO, Customer Service, Engineering Management team, Product Managers of dependant products, engineering teamsDefine and optimise metrics and KPIs to measure impact, communicate status, and inform the decision-making processOwn, prioritise and manage a backlog with clear Product Requirements Documents while ensuring successful and high-quality product deliveryDefine, implement and maintain product documentation, presentations and agile processes to efficiently work in a remote setup while educating our Partnerships and Sales teamsMust-haves:4+ years of building world-class products as a (technical) product managerExperience in creating and iterating product roadmapsExperience in facilitating technical discussions about products and features and providing feedback for technical designsExperience in defining, building, and shipping technical productsExperience in collaborating with and designers, engineers, Q/A in an agile environmentProduct experience in a high-growth start-up or scale-upStrong analytical and problem-solving skills and data-driven decision-makingExcellent time management skillsExperience in agile/scrum methodologyExcellent verbal and written communication skillsBachelor’s degree in Telecommunications, Computer Engineering or a similar disciplineGood to have:Knowledge of eSIM, GSM, MNO / MVNO / MVNE operating modelsExperience with Jira, Confluence or Notion, Figma, QuickSight, Tableau, Dovetail, Google Analytics, HotjarCoding experience or technical knowledge of coding languagesPrior work experience in telecommunicationsIf you are interested in this position, please apply via the link
Please note that our Product and Engineering team works in the CET timezone, so candidates will need to reside in countries with the same time zone or similar to it and will need to already have permit to work in the country where they are based.
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
