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Project Management and Implementation Consultant

Remote:

Full Remote

Contract:

Full time

Experience:

Expert & Leadership (>10 years)

Work from:

Canada

Offer summary

Qualifications:

10+ years in business continuity management, Operational experience with NG911 technology, Knowledge of BCMS and crisis management standards, Health care facilities or emergency services experience, Certification in business continuity or emergency management preferred.

Key responsabilities:

Lead development of service plans and functional programs
Draft project documentation, including business continuity strategies
Coordinate stakeholder engagement and manage user group meetings
Ensure design meets provincial standards for emergency operations
Conduct post-project assessments focusing on business continuity

Workiy Inc. Information Technology & Services SME https://www.workiy.com/

11 - 50 Employees

See more Workiy Inc. offers

Job description

This is a remote position.

This job description outlines the BC Emergency Health Services (BCEHS) project to design a new, resilient Kamloops Dispatch Operations Centre (KDOC) to support emergency 911 dispatch services across British Columbia. The project aims to replace the current KDOC facility, which is undersized and requires substantial upgrades, with a new, post-disaster-ready center that incorporates advanced business continuity and NG911 technology to handle emergency communication even under extreme conditions.

Key Aspects of the Project

Project Scope: Development of a Service Plan (SP) and Functional Program (FP) for the new KDOC, covering design and operational requirements for the dispatch center, along with a business continuity strategy.
Project Phases:
- Phase 1: Assess current KDOC and recommend strategies for the new facility.
- Phase 2: Develop clinical service plans and detailed functional requirements.
- Phase 3: Post-project assessment focused on business continuity functions.
Consultant Role:
- Lead the development of SP/FP, coordinate with stakeholders, and manage user group meetings.
- Draft and finalize project documentation, including a business continuity strategy and manual.
- Ensure the design aligns with provincial and organizational standards and is well-suited for emergency operations.

Requirements

Must possess operational experience with NG911 technology
10+ years of experience as a program lead in business continuity management and crisis management
Experience in implementing business continuity management in a 9-1-1 communication centre
Knowledge of industry standards and best practices for BCMS and crisis management
Strong project management and leadership skills
Excellent written and verbal communication skills
Ability to communicate complex concepts in a simple and engaging manner
Highly detail-oriented work style
Preference will be given to candidates certified in business continuity management or emergency management
Health care facilities experience and experience with emergency services, preferably with dispatch operation centres