Commercial Kitchen Service Technician

Join a team with a legacy of excellence! Since 1984, Dutton Equipment Repair has been the trusted partner for Richmond's food service industry, delivering top-tier restaurant equipment services. We take pride in our skilled and experienced technicians who are dedicated to keeping commercial kitchens operating at their best.

At Dutton, we understand how crucial well-functioning equipment is to the success of any business. That’s why we’re committed to maintaining and repairing kitchen equipment with precision and care. If you’re passionate about helping businesses thrive and want to be part of a team that values quality, we’d love to hear from you!

What’s in it For You:

• On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training. Professional CFESA certifications with the potential for advancement.
• Receive a company service vehicle, fuel card, tablet and cell phone for business use
• Market-leading benefits program including 401k and paid time off
• Take charge of your career through growth opportunities including advanced technician and management positions

What You Will Do:

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
• Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
• Communicate with manufacturers as needed to help with diagnoses and parts identification
• Consult with the Technical Assistance Group for technical support while onsite
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy
• Promote and recommend other services provided by Smart Care to customers when needed
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
• Follow safe work practices and accident prevention procedures
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
• Maintain productivity levels in accordance with company standards

Physical Requirements:

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
• Ability to work on ladders, roofs, and other high places

Minimum Qualifications:

• High School diploma or equivalent
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
• Valid driver’s license and acceptable motor vehicle record
• Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
• Availability for occasional overnight travel as assigned
• Immigration sponsorship not provided for this role

Preferred Qualifications:

• Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)
• Commercial refrigeration and/or commercial cooking equipment repair experience
• Self-motivated with the proven ability prioritize and work independently with minimal direct supervision