When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
24 hours, day/evening rotation, with an every third weekend commitment. 7:00am-7:00pm and 11am-11pmJob Description:
This Command Center Staff RN role is for an RN who wants to be part of an innovative team working as a virtual RN in a command center. The Command Center RN will be the nucleus of the care provided to inpatients who are cared for in their home by medical personnel. This RN will have virtual visits with the patient, document in the electronic medical record, coordinate the plan of care, and participate in multidisciplinary rounds. The majority of time will be spent in a central command center where you will be working with other RNs and Medical doctors to care for patients who require inpatient care, but can receive the care in their home. There will be opportunity for some in-home visits. Don't miss out on the opportunity to be a member of this team.
Position Summary: Reporting directly to the Hospital at Home Director of Nursing, The Command Center Staff RN is responsible for providing high-quality patient care to various patient populations within the framework of the Hospital at Home model.
Essential Duties & Responsibilities including but not limited to:
Utilizing monitoring, assessment, planning, intervention and critical thinking skills to care for acute care patient populations in the home
Navigating patients and families across the continuum of care
Monitoring and responding to biometric data per Hospital at Home Command Center protocols
Conducting audio/visual patient care visits as directed by the care team and/or protocol
Ensuring all interventions in the patient’s care plan are implemented efficiently with a patient centered approach
Leveraging the resources and expertise of supplier partners to implement collaborative workflows, standards, policies, protocols, guidelines and documentation systems to support safe, reliable, high-quality, evidence-based care with clinical protocols as the foundation
Adhering to the clinical protocols and be willing to obtain the necessary training to provide care within the context of the providing evidence-based care
Promoting professional practice and a culture of safety; willingness to engage in process improvement efforts
Clinical Roles and Responsibilities:
Providing protocol driven assessment, care coordination and interventions as appropriate informed by Hospital at Home protocols for diverse patient populations with a focus on oncology, medicine and post- operative care
Exhibiting sound clinical decision making and critical thinking skills
Maintain and practice in accordance with nursing guidelines per state and hospital regulations
Facilitating admissions to l Hospital at Home utilizing Hospital at Home guidelines
Serving as a role model for professional nursing practice
Utilizing nursing knowledge to identify, prevent and/or solve complex acute and/or recurring patient care problems
Sharing expertise with the multidisciplinary team and serve as a resource to staff in area(s) of expertise
Supporting research efforts to advance knowledge and promote evidence-based practice
Preforming other duties and responsibilities as assigned by the Senior Director of Nursing
Quality and Safety Responsibilities:
Ensure compliance with reporting requirements for Sentinel Events and Serious Incidents
Participate in quality and safety investigations and root cause analyses
Take appropriate action to ensure patient safety as a result of any investigation; and
Serve as a resource in quality improvement processes and technique
Organizational Requirements:
Maintains strict adherence to the Lahey Hospital and Medical Center Confidentiality Policy. Incorporates Lahey Hospital and Medical Center Guiding Principles, Mission Statement and Goals into daily activities.
Complies with all Lahey Hospital and Medical Center Policies. Complies with behavioral expectations of the department and Lahey.
Maintains courteous and effective interactions with colleagues and patients.
Demonstrates an understanding of the job description, performance expectations, and competency assessment.
Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
Participates in departmental and/or interdepartmental quality improvement activities. Participates in and successfully completes Mandatory Education.
Performs all other duties as needed or directed to meet the needs of the department.
Minimum Qualifications:
Education:
Nursing Diploma or ASN, BSN preferred
Licensure, Certification, Registration:
A current Massachusetts RN license
BLS certification
Skills, Knowledge & Abilities:
Clinical knowledge
Able to promote patient safety and a positive patient experience
Flexible and comfortable with a changing and dynamic work environment and schedule across all shifts and days
Team player who also works well independently
Participates in ongoing learning and continuing education to care for a variety of patient populations
Collaborate, advocate and mentor others with a professional, non-condescending manner
Model collaborative, respectful team relationships with colleagues and customers; lead by example
Strong interpersonal, inter-professional communication and collaboration capabilities
Ability to analyze, interpret and problem solve quickly with well-articulated action planning
Strong verbal/written communication and conflict resolution skills
Strong empathy to deliver compassionate, patient centered care
Demonstrates critical thinking, service excellence and good interpersonal communication skills
Ability to read/comprehend written instructions
Ability to follow verbal instructions
Strong computer skills
Experience:
Minimum 1.5 years of RN experience
Demonstrate critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, ability to follow verbal instructions
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