Locums Workforce Management Director

Overview: Who We Are

HWL is a company that comes to the market with deep expertise from leading healthcare GPOs and supply chains, workforce management software providers, healthcare delivery organizations, cutting-edge technology organizations, and leading staffing agencies. Our workforce solutions deliver results that lower overall costs, produce higher-quality staff, and increase visibility into overall labor activity and metrics.

Through proprietary next-generation technology and customizable MSP services, HWL delivers a vendor-neutral Total Talent Acquisition solution that lowers overall labor costs while reducing administrative burden. 

HWL achieves remarkable success by forging deep partnerships founded on integrity, accountability, and trust. Our company welcomes innovative thinkers who desire to work with a team that consistently displays kindness and empathy and promotes individual and collective growth.

Position Overview:
As the Locums Workforce Management Director, you will lead our strategic partnerships with Managed Services Providers (MSP) and Management Groups. You will be responsible for ensuring the successful delivery of our staffing programs across multiple locations, driving operational excellence, and fostering high-trust relationships with key stakeholders. Your expertise in VMS technology will be pivotal in optimizing our service delivery model.

Key Responsibilities:

Client Transition & Implementation:

• Serve as the subject matter expert and key stakeholder in client onboarding, ensuring smooth implementation of MSP/VMS systems.
• Coordinate training and support to enhance the client and agency user experience.

Day-to-Day Operations Management:

• Oversee daily operations of client services, ensuring compliance and quality across multiple sites and suppliers.
• Develop relationships with C-suite leaders and key decision-makers, driving program evolution aligned with client needs.

Leadership & Team Development:

• Lead a team of account managers and service delivery professionals, fostering a culture of collaboration and high performance.
• Provide training, oversight, and support to ensure team success and client satisfaction.

Program Administration & Reporting:

• Manage financial performance metrics and prepare detailed reports for clients.
• Conduct Quality Business Reviews (QBRs) to assess program performance and identify areas for improvement.

Relationship Management:

• Build and maintain strong relationships with clients and suppliers, facilitating communication and conflict resolution.
• Identify opportunities for program expansion and enhancement to meet evolving client needs.

Continuous Improvement:

• Stay informed about industry trends and best practices, leveraging insights to drive program enhancements.
• Collaborate with internal teams to develop new functionalities for the VMS technology platform.

Qualifications:

• Education: Associate or bachelor’s Degree in a related field.
• Experience: 5+ years in healthcare staffing, with a focus on locum tenens or physician management preferred.
• Skills:
  • Strong leadership and team management capabilities.
  • Excellent communication, organizational, and conflict resolution skills.
  • Proficient in VMS technology and data analysis.
  • Ability to travel up to 40% to meet clients and attend industry events.

Why Join Us?

• Opportunity to make a significant impact in the healthcare staffing industry.
• Collaborative and innovative work environment.
• Competitive salary and benefits package.

EEO Statement

Healthcare Workforce Logistics is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.