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Documentation Engineer II

extra holidays - work from anywhere - work from home - coworking available

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

Austria

Offer summary

Qualifications:

5+ years of experience in web development, Proven experience in technical writing and documentation, Bachelor's or Master's degree in Computer Science or related field, Thorough knowledge of RESTful APIs; GraphQL is a plus, Knowledge of modern JavaScript frameworks like React or Vue.

Key responsabilities:

Create and maintain product and process documentation
Help developers navigate and utilize Storyblok features
Develop tutorials, guides, FAQs, and API documentation
Write sample applications to demonstrate capabilities
Resolve obstacles and mentor teammates when needed

Storyblok Information Technology & Services Scaleup https://www.storyblok.com/

201 - 500 Employees

See more Storyblok offers

Job description

Established in 2017, Storyblok has rapidly ascended to the forefront of the global headless CMS landscape. Our vision is to “pioneer the future of content management, removing barriers between developer and marketing teams by offering an intuitive, scalable, and intelligent platform to deliver digital experiences from idea to success”.

Our team is made up of smart, passionate individuals who excel in their work. People who are comfortable taking on big ideas and figuring out the details along the way. With a dynamic team of over 220+ passionate individuals spanning 45+ countries, we're not just breaking boundaries; we're redefining them!

Our recent $80m Series C funding round, secured in June 2024, marked a crucial milestone for us. It has fueled our remarkable growth in the US market and accelerated our ongoing expansion and advancements across EMEA.

We're proud recipients of numerous awards, including recognition in G2's 2024 Best Software Awards. As a remote-first company, we have been officially recognized as one of the top 100 most flexible places to work, ranking #3 in the scale-up category as per Flexa Careers.

WHAT IS IN IT FOR YOU

You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:

Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
Personal development fund for courses, books, conferences, and material
VSOP (Virtual Stock Option Plan)
The annual international team-building trip, quarterly and monthly online get-togethers
As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
An international team that loves to have fun at work and works hard together to accomplish shared goals

As a Documentation Engineer II, you will be responsible for the creation and maintenance of documentation related to company products, processes, and training materials. This role involves collaborating with various teams to ensure that information is accurate, accessible, and effectively supports internal and external users.

ESSENTIAL JOB FUNCTIONS

Become a Storyblok and headless CMS authority, helping developers, partner agencies, and customers to understand Storyblok and its capabilities, implement a headless architecture on their projects easily, and get the best out of Storyblok’s features.
Help developers understand and get value out of Storyblok by creating and maintaining developer tutorials, developer guides, FAQ entries, and API documentation.
Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management.
Helping teammates overcome obstacles, resolving blockers, and completing work tasks.
Seeking guidance to increase your own experience. Sometimes mentoring teammates in an open, respectful, flexible, and empathetic manner

EDUCATION AND EXPERIENCE

5+ years of experience in web development.
Proven experience in technical writing and documentation.
Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
Experience with CMS in general; experience with Headless CMS is a plus.
Thorough knowledge of consuming RESTful APIs. GraphQL APIs is a plus.
Working knowledge of at least one of the modern JavaScript frameworks (e.g., Vue, React, Next, Nuxt, Astro, or Svelte) along with its fundamental principles.
Working knowledge of Git.
Strong communication and interpersonal skills.
Good problem-solving and critical-thinking abilities.
High attention to detail.
Continuous learning mindset to stay updated on industry trends and best practices in documentation.
Ability to learn and document technical topics efficiently and comprehensively.
Ability to assume the users’ perspective to convey technical information clearly.
Ability to work independently with little direct supervision.

MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Remote (home) work opportunity or funded by Storyblok co-working space

GENERAL TERMS

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.

All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).

Here is a sneak peek of Storyblok’s Visual Editor