Offer summary
Qualifications:
3+ years in quality, operations or project management, Strong knowledge of change management and process improvement practices, Broad knowledge of work processes and quality system requirements, Knowledge of process improvement methodologies like Six Sigma, Lean, TQM, Kaizen.
Key responsabilities:
- Develop and execute the assurance capability plan
- Collaborate with analysts to analyze service performance data
- Design and document process improvement initiatives
- Assist in training program development and delivery
- Build relationships with service line teams for support