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Revenue Cycle Supervisor

fully flexible

Remote:

Hybrid

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Lehi (US)

Offer summary

Qualifications:

3 years of team leadership experience, 2 years in billing-related setting, Experience in professional billing, mental health preferred, Critical thinking and detail orientation, Strong communication skills.

Key responsabilities:

Lead a team of billing specialists
Track performance indicators and claims
Drive optimization of billing processes
Resolve patient concerns about billing
Ensure compliance in collections processes

Serenity Healthcare Scaleup https://serenityhealthcare.com/

201 - 500 Employees

See more Serenity Healthcare offers

Job description

Supervisor, Revenue Cycle
Onsite - Lehi, Utah

Healthcare needs an overhaul and Serenity Health Centers is driving the change. We are committed to creating the finest patient experience and our work culture reflects this. Using innovative technology and a holistic approach to patient-centric care, we enable patients to take back their lives. Established in 2017, Serenity is a healthcare start-up in high-growth mode with multiple sites in 7 states. This role is not about pushing papers and collecting payments, but is about the quality of the patient experience and truly helping people. This is a great opportunity to grow your career and make a difference for those who need it most.

Be Excited to

Lead an internal team of billing specialists for a multi-state provider group
Track and report on key performance indicators
Ensure timely claims submissions, denial management, payment posting
Drive billing process optimization across offices and functions
Coordinate resolution of patient concerns regarding claims processing and billing issues
Improve policies and procedures for decreasing Days in A/R
Ensure integrity and compliance in all collections-related processes
Promote a team culture where all employees are positive , solution oriented, and pursue continued improvement

What We Need from You

Sincere commitment and desire to help patients take back their lives from their health struggles
Experience leading a team: at least 3 years of people leadership, 2 of which in billing related setting, including employee selection, training and onboarding, performance management, and engagement
Communicate areas in which the team can maximize performance to positively impact the financial performance of the practice and achieve key performance indicators
Assist management in identifying obstacles to financial performance (Charge Capture, Payment Posting, Denial Management, Patient Collections, Overfunded Accounts, Coding Trends, Payor issues).
Experience with all areas of billing noted above
Professional billing (not facility), mental health preferred
Process development and continuous improvement
Professionalism in dress and conduct
Critical thinking, time management, detail orientation, excellent communication, and objectivity
Sense of urgency and desire to achieve results

Who We Are

Serenity Mental Health Centers was born in 2017 when our founders realized they needed to change mental healthcare to provide a patient-first culture. We offer innovative treatments for depression, anxiety, ADHD, PTSD, bipolar disorder, OCD and more. Serenity has helped thousands of patients take back their lives from mental illness with specialized clinical expertise and the foremost cutting-edge technology available in mental health today. Serenity’s approach to treating mental illnesses is to offer holistic options and treat the whole person by providing an atmosphere of positivity, support, and healing in an outpatient setting.

At Serenity, we believe people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.

This position is contingent on successfully completing a criminal background check and drug screen upon hire.