Usability & Human Factors Engineer

Job Title

Job Description

Usability & Human Factors Engineer (Pittsburgh, PA or Murrysville, PA)

As part of the global SRC (Sleep & Respiratory Care) Patient Interface R&D team, your challenge will be to contribute to the creation of safe, intuitive solutions with an outstanding experience for a broad range of medical devices that SRC brings to market.

Please note: Due to the consolidation of our sites, this role will start at the Bakery Square office in Pittsburgh, Pennsylvania and will move to another site in the greater Pittsburgh area by the end of the year. This change will bring our teams in western Pennsylvania closer together to remain competitive and committed to our customers, clinicians, and patients and create value with sustainable impact. 

Your role:

• Work with global cross-functional teams on the creation of an excellent user and patient experience for SRC wearable devices, specifically Patient Interface, ensuring safe and effective use. This involves working on all stages of the User-Centered product development process; from contribution to the initial research on user needs and workflow analyses, to providing usability evaluations for soon-to-be released products.
• Create, manage and execute usability evaluation plans to be performed across design and development of our products. Such activities are defined in cooperation with internal stakeholders in the Business Units and with global functions, and executed according to current standards on usability engineering to ensure compliance with European and American regulations (i.e. FDA).
• Conduct usability evaluations (formative and summative), expert reviews, heuristics evaluations using established usability practices and methods—reporting results, drawing conclusions and making recommendations for re-design and usability requirements.
• Secure high-quality usability (usability safety, effectiveness, efficiency, and customer satisfaction in a specified context of use). Investigate cognitive, physical, and situational contexts in which a product is used (systems thinking approach) and map in a workflow/task analysis.
• Create use scenarios and conduct usability risk management to capture potential use errors that are related to product usage and proposing UI mitigations to prevent the user from making the error. Create Usability engineering files (HFE report) to demonstrate that usability activities were successfully completed, and the product was found to be safe and effective.

You're the right fit if:

• You’ve acquired 3+ years of experience in usability/human factors engineering.
• Your skills include:
  • Knowledge of and experience in conducting usability engineering activities (Formative & Summative usability studies).
  • Expertise in/knowledge of latest technology advancements in domain and field of medical usability, preferred.
  • Thorough understanding of regulatory guidelines e.g. FDA, IEC62366-1, ISO 9241-11 (2018), preferred.
  • Experience leading teams in establishing and enhancing best practices and processes in areas of expertise.
  • Knowledge of/experience in requirements management, including usability and design risk management (like Usability FMEA).
  • Experience in qualitative and quantitative research.
• You have a Bachelor’s degree in usability/human factors engineering, or equivalent area of study, or equivalent work-related experience.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. 
• You’re an effective communicator and stakeholder manager. You have strong project management skills (planning, monitoring, escalation, etc.) and the ability to work in multidisciplinary teams.
• Travel required, estimated up to 10%.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our commitment to diversity and inclusion.

Philips Transparency Details

The pay range for this position in Pittsburgh and Murrysville, PA is $92,400-$177,408.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.    

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

#LI-OFFICE

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.