SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
We are looking for:
• A team player who communicate and collaborate well with others. We are a support team that work collaboratively with multiple teams from different locations, communication and collaboration is crucial for success.
• Ability to focus on multiple tasks at once, troubleshoot problems quickly and excellent analytical capabilities.
• Comfortable providing a wide range of support, from simple issue resolution to end to end on-boarding
• A person with growth mind-set – someone who embrace challenges, adapt well to changes, proactive, be a problem solver, learn from experience, have the desire and put the effort to develop self.
Job Description
• There are several types of applications – APIs, Desktop, Web-based and Cloud applications. Lots of challenge work and opportunities to expand knowledge and learning the new things.
• Working cross functionally with customers and partners to address complex customer questions and drive incidents to resolution.
• Troubleshoot, isolate and resolve container orchestration/management issues, specifically Docker and Kubernetes.
• Troubleshoot, isolate and resolve complex application deployments issues.
• Execute and deliver on goals and initiatives
• Work on complex issues, analyzing situations or data that require in depth evaluation
• Your expertise and discretion will be required to think outside the box and resolve highly complex issues in creative and effective ways
• May need to work on small enhancement as well as modified existing product.
• Rotation of the oncall duties 12*7 to support the production issues by working thru a chat via MS Teams.
Qualifications:
• Bachelor’s degree in a computer/related majors (e.g., Computer Science, Computer Information Systems, Management Information Systems or related field).
• 5 years and up of experience in Software Development with proven record of technical strength and mentorship experience
• Good communication in English and Thai (reading, writing and speaking) and be able to clearly articulate opinions and ideas. Fair English speaking skill is acceptable.
• Good knowledge of Web programming – preferably with some of the following language/framework:
o Java
o JavaScript or TypeScript
o Spring Boot and other Spring frameworks
o Angular or other Java Script framework
o Python
o Basic Linux skill – able to use Linux commands to investigate issues
o Basic network skill – understanding how things connect to each other’s and how to troubleshoot network connection issues
o Knowledge of Cloud Native, Docker, Ansible or Kubernetes developer level (no need for admin level)
o Git, Maven, GitHub CI/CD or other cloud deployment pipelines
o AWS Cloud
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
