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Virtual Scheduler

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 
Texas (USA), United States

Offer summary

Qualifications:

Experience in customer service or travel coordination, Excellent communication and interpersonal skills, Strong organizational skills and attention to detail, Proficient in office software and reservation platforms, Passionate about travel with destination knowledge.

Key responsabilities:

  • Act as the primary contact for clients on travel inquiries and reservations
  • Coordinate travel arrangements for clients ensuring seamless experiences
  • Schedule appointments and itineraries while providing personalized recommendations
  • Liaise with travel partners for bookings and maintain clear communication
  • Anticipate issues during travel and provide prompt solutions
DreamScape Destinations logo
DreamScape Destinations Startup https://dreamscapedestinations.com/
11 - 50 Employees
See more DreamScape Destinations offers

Job description

Job Title: Virtual Scheduler

Company Name: Dreamscape Destinations

Job Type: Full-Time

Company Overview:

Welcome to Dreamscape Destinations, where we transform dreams into reality through extraordinary travel experiences. As a company dedicated to providing unparalleled service and unforgettable adventures, we invite you to join us on our journey to redefine the world of travel. If you're passionate about travel and dedicated to delivering exceptional service, become part of our team today.

Position Summary:

Dreamscape Destinations is seeking a Virtual Scheduler to join our team. In this role, you'll play a crucial part in assisting with travel coordination, scheduling, and providing top-notch customer service to our clients. If you have strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service, we want you to be a part of our team.

Key Responsibilities:

  • Serve as the primary point of contact for clients, handling travel inquiries, reservations, and itinerary updates with efficiency and professionalism.
  • Coordinate travel arrangements, including flights, accommodations, transportation, and activities, ensuring seamless experiences for clients.
  • Assist with scheduling appointments, meetings, and travel itineraries for clients.
  • Provide personalized recommendations and advice to clients, offering insights and expertise to enhance their travel experiences.
  • Liaise with travel partners and vendors to secure bookings, confirmations, and updates, maintaining clear communication and accuracy.
  • Anticipate and address any issues or concerns that may arise during travel, providing prompt assistance and creative solutions to ensure client satisfaction.
  • Maintain organized records of travel bookings, expenses, and client information, ensuring confidentiality and compliance with company policies.
  • Collaborate with team members to support the overall success of the department and ensure a positive client experience.

Benefits:

  • Competitive salary commensurate with experience.
  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings plan with company matching contributions.
  • Paid vacation, holidays, and sick leave.
  • Opportunities for professional development and career advancement.
  • Travel perks and discounts on vacation packages, accommodations, and more.
  • Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.

Qualifications:

  • Previous experience in customer service, travel coordination, or a related field is preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
  • Proficiency in using office software and online reservation platforms.
  • Passion for travel and a deep understanding of different destinations, cultures, and travel styles.
  • Ability to work independently and as part of a collaborative team in a fast-paced environment.
  • Flexibility to adapt to changing priorities and client needs.

Join Us: If you're passionate about travel and customer service and ready to embark on an exciting career with Dreamscape Destinations, we want to hear from you! Apply now to become a Virtual Scheduler and help us transform dreams into unforgettable travel experiences for our clients!


Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Problem Solving
  • Organizational Skills
  • Customer Service
  • Time Management
  • Verbal Communication Skills
  • Social Skills
  • Physical Flexibility
  • Detail Oriented

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