Business Analyst, Lead

Business Analyst, Lead

Key Role:

Serve as a Business Analyst lead for the People Relations and Compliance team, with a focus in the Core Human Resources process areas across our People Services organization and the company. Provide technology expertise to the direct team and People Services staff, as well as their secondary clients regarding Human Capital Management (HCM) and case management tool operational functionality and future initiatives. Partner closely with stakeholders to ensure HCM and case management are aligned and supporting the processes, optimized for experience, and functionalities are understood and used effectively. Ensure alignment and awareness of future functionality releases. Partner with People Services Technology (PST) and Enterprise Technology Shared Services (ETSS) to uptake additional functionality and maintain awareness of future releases. Apply expertise in process optimization methodology to ensure continuous improvement. Lead requirements gathering, partnering with ETSS on fit gap assessments in systems and testing. Create test cases, provide direction to testers to create test cases, quality control test cases provided by testers, and directly participate in testing. Maintain, with input from key stakeholders across People Services, the PST roadmap to evolve capabilities in alignment with company goals and optimize employee experience. Due to the nature of work performed within this facility, U.S. citizenship is required.

Basic Qualifications: 

• 8+ years of experience as a business analyst 

• Experience with building requirements and testing within Human Capital Management (HCM) system

• Experience with building requirements and testing within Case Management Tool system

• Experience with process mapping tools to include documenting system and non-system processes in process flow diagrams 

• Experience designing and turning system requirements into test plans to include ensuring testing system functionality and business systems to perform roles, including test planning, test case development, and test execution  

• Experience utilizing process optimization methodologies to improve and streamline

• Knowledge of HR processes and technology 

• Knowledge of conducting process design and re-engineering of processes 

• Bachelor's degree

• Lean Six Sigma Belt Certification or other equivalent process optimization Certification

Additional Qualifications: 

• Experience with Workday HCM

• Experience with process mapping tools such as Visio or iGrafx

• Experience with case management tools such as ServiceNow, IBM, Convercent

• Knowledge of emerging HCM technology platforms compatible with Workday 

• Ability to apply situational awareness, rapidly process and assimilate data, and quickly respond to a changing environment 

• Ability to effectively communicate with multiple stakeholder audiences and deliver client-ready presentations 

• Ability to understand end-user needs and establish rapport with stakeholders and the user-community 

• Possession of excellent verbal and written communication skills   

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.