Offer summary
Qualifications:
B.A. or B.S. degree required, 3-4 years relevant healthcare experience, 2-3 years Customer Service or Marketing experience, 1-2 years nephrology/dialysis/patient care experience preferred, Good computer skills, Microsoft Office knowledge.
Key responsabilities:
- Provide superior customer service and admission support to patients.
- Facilitate onboarding and transition for referred patients.
- Ensure timely resolution of admissions issues.
- Maintain accurate account data and patient satisfaction metrics.
- Develop and analyze business plans with management.