Coaching Manager - La Crosse

Job Summary:

The Coaching Manager is responsible for supervising a team of coaches and content specialists to ensure that work is completed with fidelity and quality. The Coaching Manager builds and maintains a collaborative Professional Learning Community among coaching and training teams and ensures consistency and continuous improvement in coaching practices. They will report to the Deputy Director of Program Support to keep a clear line of communication on programmatic initiatives and related concerns between specialists and coaches across the state. The Coaching Manager also works with other Managers and their teams to streamline the work, develop and codify practices and protocol, and develop an overall coaching team that supports the providers.

Essential Duties & Responsibilities:

• Recruits, hires, develops, and manages coaches and/or content specialist who deliver customized support to providers with their practices at the individual level, program level, or when needed to execute the program with fidelity.
• Builds an effective team that is capable of delivering high-quality support and interfacing effectively with other YoungStar Connect teams, Coaching Managers, Content Specialists, Instructional Designers, subcontractors, and external resources.
• Evaluates data to inform and improve individual and team practices.
• Provides continual professional development for each team member at a regular frequency, including mentoring individuals as they complete their work with providers to ensure continued content expertise and consistency among team members.
• Provides direct coaching support to programs in the La Crosse, WI area which includes: working with assigned programs to collect and validate data and self-assessment results and to develop improvement goals and plans; engaging in a practice, observation, and reflection/feedback coaching cycle with providers; providing tools/resources to support program’s identified goals; completing program ratings; and inputting data into the YoungStar Case Management System.
• Develops updates, and/or follows established protocols and procedures that ensure training and coaching practices are consistently and reliably deployed.
• Participates in assigned meetings, events and training as required (in-person and virtually, as well as attends ongoing professional development courses).

Supervision

• Supervises assigned department personnel. Includes the following responsibilities, but are not limited to: hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.
• Educates direct reports on all department and company policies and procedures.
• Meets with assigned staff regularly to identify and resolve problems, manage projects, track goals, and review work processes and procedures.
• Represents team and/or department at meetings, events, and training as required.
   

This position earns up to $76,737.00 annually
 

Job Requirements:

• Associate’s degree and two credentials in Early Childhood Education (ECE), Child Development or related field required. Bachelor’s, Master's degree or Coaching Credential/Certification preferred.
• 5+ years of experience in the early education field required; experience in WI YoungStar system strongly preferred.
• 3+ years of center-based leadership experience and/or 2+ years of coaching experience required.
• Completion of all required state trainings and certifications.
• Experience delivering training within a single early education program or to multiple programs strongly preferred.
• Specialized training around implicit bias, anti-bias ECE programming, equity, inclusion and related area.
• Experience teaching or coaching in an ECE classroom/program setting; Experience coaching or training in Wi YoungStar system strongly preferred.
• Recognized as a Master Trainer and/or Approved Consultant through the Wisconsin Registry’s Professional Development Approval System (PDAS).
• Experience working with a variety of ECE program types, including at a minimum, both family and group childcare.
• Experience developing, implementing, and/or participating in a Quality Rating and Improvement System (QRIS) in a program and/or local, regional, or state level.
• Physical exam and background checks are required for this position.
• Travel required locally in the La Crosse, WI area up to 60% of the time for work-related meetings and coaching support.
• Must have a valid driver’s license and/or reliable transportation.

We are an equal opportunity employer, committed to creating a diverse and healthy workplace.