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Dutch Technical Support

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Greece

Offer summary

Qualifications:

Fluent in Dutch (C2 level), Working proficiency in English, Proficient in MS Office and CRM, Ability to troubleshoot independently.

Key responsabilities:

  • Guide users on Multi-Media Interface
  • Troubleshoot vehicle connection issues
  • Manage Remote Services via App
  • Update licenses and maps
  • Assist with charging station inquiries
Recruit4 Work SL logo
Recruit4 Work SL Human Resources, Staffing & Recruiting Scaleup https://www.recruit4.work/
11 - 50 Employees
About Recruit4 Work SL
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities. Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation? A company specialized in recruitment and selection will take those aspects seriously in the profile. Recruit4.work is such a company. Recruit4.work searches and finds candidates at any level. We will find you the man or woman who fits seamless within your organisation structure and culture as regards to education, experience, caracter and ambitions. We guarantee that there will be the optimal click between your company and your new professional. Therefor you can be sure that your new employee will be a reinforcement in every way to your organisation, also at the long term. Please, call for more information. You may also call this number if you have any additional questions. Spain: +34937370972 Netherlands: +31103400345
See more Recruit4 Work SL offers

Job description

Do you want to experience Mediterranean life? Then we have the job for you! We are looking for technical support candidates who want to start working and living in Greece. You can experience the Mediterranean life, try the traditional cuisine, enjoy the weather, and visit the hotspots. Want to start this next adventure? Check out this position!

We are looking for Technical Support for Telematic software and hardware.

Required skills
  • Fluent in Dutch (level C2)
  • Working proficiency in English
  • Excellent communication skills
  • Proficient computer user (MS Office, Adobe, Data Bases, and CRM)
  • Ability to troubleshoot and find the solution independently
Nice to haves:
  • Understand what is a sim card, an SD card, and a server and what is their purpose
  • Understand mobile networks and an internet connection, Wi-Fi, and Bluetooth connectivity
  • Ability to use smartphones and internet applications
  • Usage of MS Office
Day to day:
  • Account Registration through the portal
  • Multi-Media Interface usage guidance, and troubleshooting
  • The vehicle does not connect to the back end
  • Remote Services Issues via the App (lock/unlock – climatization – charging schedule etc.)
  • PIN issue – Reset PIN – locked account – Main and Secondary Users
  • Infotainment Services – Navigation – Preferred Destinations – Traffic Information
  • License Information – Expiry – Services included – Renewal Procedure
  • Map Updates
  • Charging Stations – Home Charging – Charging Issues

Benefits
  • Excellent benefits package
  • Multilingual and excellent work environment to provide customer service
  • Extensive training
  • Adaptation to Greek Culture and Greek language Courses,
  • Internal employee incentives
  • Excellent relocation package with a great support system for non-local hires
  • Private Health coverage
  • Enjoy life in Greece, there are loads of social & sports events
Location

Remote, must be based in Greece

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Language EducationRelational DatabasesInternet TrafficsMicrosoft Dynamics CRMWi-Fi NetworkingCellular NetworksAdobe XDBluetoothNetwork ConnectionsWeb ServersSD Cards

Other Skills

  • Smartphone Operation
  • Verbal Communication Skills
  • Troubleshooting (Problem Solving)
  • Microsoft Office
  • Computer Literacy
Are you interested?

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