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UX Researcher, Workshop

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

At least three years of user research experience., Focus on B2B or technical products., Strong understanding of qualitative and quantitative research methods., Proficient in analytical skills for synthesizing complex data., Experience with design tools like Sketch or Figma (preferred)..

Key responsabilities:

Conduct qualitative and quantitative user research.
Plan and execute interviews, surveys, and usability tests.
Analyze research findings into actionable recommendations.
Create user personas and journey maps.
Present findings and foster a user-centered culture.

Second Front Systems Scaleup https://www.secondfront.com/

51 - 200 Employees

See more Second Front Systems offers

Job description

ABOUT THE ROLE

Second Front Systems (2F) is seeking a motivated UX Researcher to join our team. We are a fast-growing entrepreneurial team working at the convergence of technology and national security.

As a UX Researcher, you will play a critical role in understanding the needs and behaviors of our users. Your research will inform the design of our developer tools, ensuring that they meet the real-world challenges faced by development teams. You will collaborate closely with designers, product managers, and engineers to translate user insights into actionable recommendations.

Note: This position requires U.S. citizenship due to government contract requirements.

What you'll do:

Conduct qualitative and quantitative research to understand user needs, motivations, and pain points related to our developer tools.

Plan and execute user interviews, surveys, usability tests, and other research methods to gather insights.

Analyze research findings and synthesize data into clear, actionable recommendations for the design and product teams.

Create user personas and journey maps to communicate user insights effectively across the organization.

Collaborate with cross-functional teams to ensure user research is integrated into the product development process.

Stay informed about industry trends and user experience best practices to continually improve research methodologies.

Present research findings and design recommendations to stakeholders, fostering a user-centered culture within the organization.

Skills You’ll Bring to Our Team

At least three years of experience in user research or related fields, with a focus on B2B or technical products

Proven experience as a UX Researcher, preferably within SaaS or developer tools environments

Strong understanding of qualitative and quantitative research methods and their application

Excellent analytical skills with the ability to synthesize complex data into clear insights

Familiarity with design tools such as Sketch, Figma, or similar (a plus)

Exceptional communication skills, capable of presenting findings clearly to diverse audiences

Demonstrated ability to collaborate closely with product management, design, and engineering teams

Preferred Qualifications:

Experience conducting user interviews, surveys, usability tests, and other research methods

Ability to create user personas and journey maps to communicate user insights effectively

Familiarity with industry trends and user experience best practices

Have a strong interest in matters of national security

Perks & Benefits

This role is full time. As a public benefit corporation, we’re a team of purpose-driven trailblazers transforming the future of U.S. national security. We hire the best to do their best and, as such, we are committed to providing the perks and benefits you need to be successful—both in- and outside the workplace.

We offer you:

Competitive Salary

100% Healthcare, vision and dental coverage

401(k) + 3% company contribution

Wellness perks (Fitness classes, mental health resources)

Equity incentive planTech + office supplies stipend

Annual professional development stipend

Flexible paid time off + federal holidays off

Parental leave

Work from anywhere

Referral BonusVisit our careers page to learn more.

WHO WE ARE

At Second Front Systems (2F), we equip defense and national security professionals for long-term, continuous competition for access to emerging technologies. Founded by three former U.S. Marines with firsthand experience of the dangers outdated technology poses in combat, our team is dedicated to fast-tracking government access to disruptive, commercially-proven technology for U.S. national security missions.

Our Game Warden product, a fully managed and compliant DevSecOps platform, accelerates the process for accrediting software as a service (SaaS) applications for government use.Learn how 2F can help you make an impact on national security missions at www.secondfront.com

ONE LAST THING…

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria.

We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience.

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