Offer summary
Qualifications:
3-6 months customer service experience preferred, Basic computer skills required, Strong phone and verbal communication skills, Must type 20-25 words per minute accurately, 18 years of age or older.Key responsabilities:
- Manage large amounts of inbound calls
- Follow communication 'scripts' to handle inquiries
- Identify customers' needs and provide solutions
- Seize upselling opportunities when appropriate
- Maintain attendance and professionalism in interactions