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Billings Administrator / Telecoms

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Detail-oriented, Ability to handle high volume work, Customer experience focused.

Key responsabilities:

  • Oversee billing processes with Tekton software
  • Ensure accurate invoicing and resolve discrepancies
  • Liaise with Billing Manager for process improvement
  • Handle client billing queries promptly
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Remote Choice
2 - 10 Employees
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Job description

This is a remote position.

Job Overview:

As a Billings Administrator, you will be responsible for overseeing the billing processes and ensuring the accuracy of billing operations through Tekton software. This role involves handling client accounts, ensuring timely invoicing, resolving billing discrepancies, and collaborating with the finance team to optimize billing procedures.



Requirements

Key Responsibilities:

 

  • Updating our Billing Platform & Accounts with new services which go live, according to
  • instructions from our central CRM
  • Ensuring accurate and consistent entry of data, to allow for granular reporting
  • Reconciliation against supply invoices of unit costs, quantities and billing dates
  • Liaising with Billing Manager to flag areas of concern and process improvement
  • ‘First Line’ responsibility for dealing with billing queries, ensuring these are followed up with promptly and accurately with the customer

 

Experience Required:

 

  • Obsessively detail orientated
  • Ability to adjust to deal with a high volume of work and deliver against regular deadlines
  • Embrace change, as we continue to add new customers and companies into our group
  • Passion for customer experience and excellence
  • Strive for continual process improvement as the team scales
  • Financially and commercially minded, with a desire to ensure the data outputs can be used for granular analytics of key Management Information


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Adaptability
  • Analytical Thinking
  • Customer Service
  • Detail Oriented

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