Business Coordinator

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization. 

The Business Coordinator manages portions of a project or small projects that impact a functional area of the company. Understands how these project milestones impact success of larger project and plans accordingly. He or She or she coordinates contracts, tracks adherence to contract statements of work and service level agreements. Additionally this person will maintain contracts with vendor and others to ensure payments, budget and other elements of relationship with vendor are met including ensuring vendor delegation tools are completed for accreditation tracking. Other duties include maintenance of day-to-day contact with vendors to support resolution of issues, proactive identification of breaks in process and technology to prevent future issues, coordination of the efforts of all team members to increase the effectiveness of the vendor agreement and the team relationship. The incumbent will perform work under general supervision.

SKILLS

Key Duties

• Prepares, analyzes, evaluates, documents and reports on contracts and projects within their preview.
• Conducts research and analysis and reports results back to manager.
• Maintains more complex project plan/timeline to ensure contracts, relationships, deliverables and timelines are met.
• Administers on-line system to organize, share and maintain all required files, materials and documents that support the project. 
• Organizes and coordinates internal and external team members through the scheduling of on on-site visits, meetings and tours.
• Monitors and tracks project open items, issues/findings or remediation lists to ensure timely completion of project.
• Supports HEDIS initiatives.
• Conducts outreach calls to members in support of HEDIS initiatives.

Requirements

• Requires a Bachelor’s degree in Business Administration or a related discipline.
• Requires 1-2 years of project management experience.
• Additional years of qualifying work experience may be considered in lieu of formal education. 
• Requires proficient knowledge of Microsoft Office applications.
• Prepares power point presentations, documentation, meeting minutes and other documents as needed.

#LI-Remote

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan:  company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution   
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program

Please note that the salary information is a general guideline only.  GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

The annual base salary range for this position is $61,835 - $87,165 USD.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.