CAD/CAM Application Engineer

100,000 products and tools made of the strong metals tungsten and molybdenum: This has been our mission and passion for over 100 years, shared by 11,000 employees all over the world.

We at the Plansee Group still have big plans – and we will get even better with you! Become part of our team!

POSITION SUMMARY:  Provide CAD/CAM technical applications support as required to support internal/external customers on projects as identified. Examples but not limited to, providing 2D/3D conceptual drawings using CAD, CAM simulation, program modifications and communication with global colleagues on technical challenges. Support field sales team by making technical calls to resolve customer issues and improve sales engineering technical knowledge. Provide on-going support to specific customers to improve overall relationship. Communicate with the team and provide appropriate feedback regarding changes or corrections to tool specifications.

RESPONSIBILITIES/DUTIES:

• Provide field-engineering support, involving advising on and discussing complex customer requirements and application of standard company products and designs.
• Suggest & apply modifications to existing or new specifications to simplify engineering and manufacturing.
• Work out mutually satisfactory adaptations to existing designs.
• Advise engineering department on designs and consult on methods of manufacture.
• Provide technical support to customers regarding the application or use of tooling.
• Provide technical assistance to sales by running demonstrations or tools during special or difficult applications.
• Assess returned warranty tooling and route for appropriate repair.
• Provide feedback to sales, engineering, and product management regarding performance of tooling run in the field and recommendations for improvement. 

EDUCATION AND/OR EXPERIENCE REQUIRED:

• High school diploma or equivalent.
• 5 years’ experience working with cutting tool applications and metalworking. 
• Knowledge of the Ceratizit product line.
• CAD/CAM Experience is a must, multiple systems preferred. 
• Hands on knowledge & experience in CNC programming.
• Must be a self-starter; customer service oriented and be able to manage multiple projects. He/she must have the ability to solve problems and work independently. 
• Competent computer skills.  Ability to use: Windows based software, (Excel, Word, PowerPoint, Access), ACT, Internet, and email communications.

TRAVEL REQUIREMENTS:

• 25% plus travel - overnight stays required
• International travel will be required
• Valid Driver’s License is required.

Equal Employment Opportunity 

Recruitment Team | career.usa@ceratizit.com