Solution Engineer

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• Pre-Sales Support: Partner with Account Executives to understand customer requirements and craft tailored solutions that showcase Spiff's capabilities. Prepare and deliver technical presentations, product demonstrations, and customized proof of concepts.
• Technical Expertise: Develop a deep understanding of Spiff's product offerings and the technical aspects of sales commission automation. Serve as a technical advisor and product expert to prospects and customers throughout the sales cycle.
• Solution Design: Work with customers to identify their commission management needs, providing guidance on best practices and strategies for implementing Spiff within their organizations.
• Collaborative Engagement: Collaborate with Product, Engineering, and Customer Success teams to address customer-specific requirements, feedback, and questions, ensuring the Spiff platform meets or exceeds expectations.
• Problem Solving: Diagnose potential technical challenges and proactively develop solutions to support successful product adoption and onboarding.
• Customer Relationship Building: Establish strong relationships with key stakeholders and decision-makers, building trust and ensuring a smooth transition from sales to implementation.
• Continuous Learning: Stay up-to-date with the latest product developments, industry trends, and competitor solutions to provide strategic insights to customers and internal teams.

• Education: Bachelor’s degree in Business, Engineering, Computer Science, or a related field, or equivalent practical experience.
• Experience: Minimum of 3-5 years of experience in a Sales Engineering or similar role, ideally within a SaaS, FinTech, or enterprise software environment. Experience in sales commission, finance, or a related domain is a plus.
• Technical Skills: Strong understanding of SaaS platforms and cloud technologies; proficiency with APIs, CRM systems (Salesforce experience preferred), and data integration tools is desirable.
• Communication Skills: Exceptional verbal and written communication skills, with an ability to simplify complex technical information for a variety of audiences.
• Sales Acumen: Experience working in a sales-driven environment, with a focus on exceeding targets and supporting complex sales cycles.
• Problem-Solving Ability: Proven analytical skills with a solution-oriented approach; capable of quickly identifying technical challenges and proposing effective resolutions.
• Team Player: A collaborative mindset with a focus on supporting and driving cross-functional efforts to close deals and deliver client success.

• Familiarity with sales commission structures, performance incentives, or financial calculations.
• Experience working with agile methodologies and/or familiarity with commission automation solutions.
• Proven ability to thrive in a fast-growing, high-energy startup environment.

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