See yourself at Twilio
Join the team as Twilio’s next Senior Director of Compensation.
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
About the job
This position is needed to be a key contributor for our emerging growth globally. The person in this role will drive compensation programs, policies and practices and structures that enable the business and further our commitment to pay equity. This role will report to the VP of Global Total Rewards & Mobility and will partner with the broader people team as well as external, cross-functional partners in a leadership capacity.
The Compensation Team is central to Twilio's international growth. We work closely with the Board of Directors, Executive Team, Talent Acquisition, HRBPs, managers and employees to ensure we are building and delivering what the business needs to achieve financial and talent goals. We lead all aspects of compensation which includes, salary, stock, executive, acquisitive growth, annual reviews, market trends, compliance, enablement and bolstering the employee value proposition for Twilio.
Responsibilities
In this role, you’ll:
- Own and drive corporate compensation programs such as compensation cycle reviews, promotion cycles, pay equity review, etc.
- Manage relationships with stakeholders, leaders, internal and external partners with emotional intelligence, curiosity and integrity. Own compensation products from start to end with the customer in mind
- Develop policies and processes that support innovation and growth while upholding compliance and minimizing risk. Memorialize key decisions, methodologies, processes, policies and add to the compensation repository/library for future reference and utilization
- Guide and manage the work of employees, consultants and vendors related to compensation with strong leadership and empathy skills. Optimize resources (people and money) to meet highest priority items, and manage resources as if they were your own
- Be a trusted partner to stakeholders and subject matter experts from other teams and functions to address and provide solutions to ever-changing business needs; understand their operational issues and opportunities to create automated solutions to scale
- Design and deliver compensation structures and methodologies that will scale for long term durability and global expansion
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- Bachelor’s degree or equivalent experience required with a minimum of 12+ years of compensation experience; 7+ years in a management role
- Experience with equity in a public-traded company required
- Expert compensation analytics background required; strong experience with Workday as an HRIS preferred
- Experience leading programs and strong change management experience
- Extensive knowledge of HR products and services and awareness of HR strategy around talent identification, attraction, engagement and retention
- Verbal, written and interpersonal skills needed to communicate effectively with all levels of the organization
- An owner mindset, coupled with innovative thinking and strong analytical and problem-solving skills
- A laser-focus on quality of deliverable for the end-user
- Ability to thrive in a fast-paced, dynamic environment with no trepidation with ambiguity or lack of a playbook
Location
This role will be remote ,but is not eligible to be hired in CA,CT,NJ,NY, PA or WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
*Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
- Based in Colorado or Washington D.C. : $218,960 - $273,700.
- Based in New York, Washington State, or California (outside of the San Francisco Bay area): $231,480- $289,800.
- Based in the San Francisco Bay area, California: $257,600 - $322,000.
- This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 11/7/24 but may change based on business needs.
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.
