Regional Assessor
Covering South East- TW, SW, SM, SE, KT, DA, CR, BR, TN, SL, RH, RG, ME, GU, CT, BN
Competitive Salary, Company Car + Benefits
Marshalls plc is the UK’s leading hard landscaping, building and roofing products supplier and has supplied some of the most prestigious landmarks in the UK since the 1890s. We’ve held a Superbrand status since 2010, and we’re a successful FTSE 250! Every step we take and every product we make, is geared towards making the world around us a better place to live.
In our Landscape Products Division we have a specialist team who support installations and it’s within this successful team that we have a new opportunity for a Regional Assessor. You'll play a crucial role in supporting our network of skilled driveway installers and landscape contractors. By building strong relationships and providing expert guidance, you'll inspire them to create stunning outdoor transformations. Your keen eye for detail will ensure that every project meets the highest standards of quality and craftsmanship. This exciting role combines business development, technical expertise, and a passion for customer satisfaction. The region is well-established, with strong relationships already in place. We're eager to welcome a motivated individual who can further develop these connections and drive growth.
So, what’s the role?
This is a unique role for Marshalls and an ideal opportunity for a candidate who is seasoned in Landscaping or driveway installation who can offer the credibility required for the role.
The Regional Assessor is a multi faceted role which includes the responsibility of maintaining our Marshalls Accredited Installer Scheme, this is our national network of accredited landscape contractors and driveway installers who are vetted and approved by us to ensure they meet high standards of workmanship and customer service.
You’ll assess the quality of workmanship and service of both current and potential members, complete on-site training with accredited members, upskilling them, train junior members of their teams, and provide product demonstrations where necessary. You will provide customer mediation during any disputes, hard landscape guarantee inspections, and on-site technical no-design assistance. This will also include providing advice regarding installation techniques and excellent customer service to ensure continued growth - putting our customers at the heart of what we do.
Demonstrating your passion for developing lasting relationships, you will have responsibility for the recruitment and retention of installers. You will support and develop our scheme members, encourage and identify brand ambassadors and promote loyalty to the Marshalls brand.
We expect you’ll be out and about 3-4 days a week, with one/two days working from your home office. There will be plenty of variety including a great partnership with the Area Sales Manager and considering commercial goals as well as new product developing and testing. You’ll also ensure accurate online customer records are maintained & demonstrate and promote Marshalls products.
What skills and experience are required?
- Practical ‘on-the-tools’ installation experience in paving and hard landscape construction within the domestic and/or commercial sectors is a must
- A customer-focused, self-driven, influential communicator who can solve problems and develop successful business relationships
- You will be an effective mediator
- A determined and resilient mindset within a demanding environment
- Self-motivated, dynamic, and driven
- Work cohesively with colleagues to achieve positive results
- Presentable, credible, reliable, and confident
- You’ll need to have a driving license and be able to commute daily, ideally living within the central belt of Scotland.
What's in it for you?
- Company Car & Sales Bonus Scheme
- 34 days per annum or the equivalent in hours (inclusive of bank holidays)
- Guaranteed Christmas holidays
- Health care cash plan – support with Dental, Optical, Prescription costs and many more!
- Enhanced Maternity, Paternity, and Adoption pay and leave
- 5% employer matched pension scheme
- Cycle to work scheme
- Development opportunities
- Employee discount on Marshalls and Marley products
- Retailer discounts
- Marshalls Wellbeing Centre – move, money & mind
- Share purchase scheme
- Life assurance
More about Marshalls
Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products.
Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions.
Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates.
Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories.
Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls visit our website: www.marshalls.co.uk
Equal Opportunities
Whoever you are and whatever your background, at Marshalls you’ll find a fair and supportive workplace. You are unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We call this doing business The Marshalls Way. We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself!
Closing Date: 12noon 13th November 2024
No Agencies please
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