Position Overview:
Hidden Level is transforming airspace safety with innovative, scalable drone detection and airspace technology. We provide real-time, actionable data to enhance security across various environments. As we expand, we're looking for a Senior Program Manager to support Hidden Level’s growing Program & Product Management team. In this role you will apply your skills and experience to manage, lead, and drive technical programs. This position is based on site in Syracuse, NY with the possibility of a hybrid schedule.
Responsibilities:
Lead the day-to-day execution of projects and programs:
- Develop and maintain schedules and coordinate resources to meet program objectives
- Facilitate the removal of barriers, the coordination of dependencies, and the management of risk and opportunities
- Track program cost and deliverables to effectively achieve contractual compliance and meet budgets
- Serve as the primary point of contact for both internal and external customers for assigned programs
- Communicate routine project status, risk assessments, and issues both internally and externally while quickly adapting to new challenges or changing requirements. Prepare and facilitate internal and external meetings
Advance the business through the evaluation and planning of new opportunities:
- Take an active role in assisting with authoring responses to request for information and request for proposals
- Serve as a bridge between technical and business goals when evaluating new and follow-on opportunities and efforts
- Create cost estimates, generate BOEs, and evaluate staffing requirements for a wide range of projects and programs
- Assist with breaking down requirements into technical implementations and plans
Take an active role in managing program and customer success
- Work closely with the engineering team to solve technical challenges and meet development and customer milestones
- Interface with all functional groups within the business to understand complete program status and recommended solutions
- Decompose evolving customer and market needs into technical action plans
- Act as an effective decision-maker and leader that is able to understand and balance priorities effectively and efficiently
What We’re Looking For:
- Excellent written, verbal, and interpersonal communication skills
- Demonstrated leadership ability and experience interfacing directly with customers
- A goal-oriented mindset with the ability to work in a fast-paced environment and overcome technical challenges through teamwork and collaboration
Required Qualifications:
- A Bachelor's degree in Engineering Management, Business Administration, or a related field.
- 7 or more years related experience
- Experience with cost estimating, BOE generation, schedule, and budget management
- Ability to travel up to 25%
Preferred Qualifications:
- Active security clearance
- 3 or more years of proven technical project or product management experience
Compensation and Benefits: Hidden Level offers a competitive salary and a comprehensive benefits package, including health insurance, paid parental leave, flexible time off, 401(k) with employer contributions, life insurance, and disability insurance. The company also provides a remote or hybrid work environment and stock options.
Salary Range: The anticipated salary range for this position based out of Syracuse, NY is estimated at $140,000 to $180,000 annually. Please note that the salary information is a general guideline only. Hidden Level considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Equal Opportunity Employer: Hidden Level is an Equal Opportunity/ Affirmative Action employer. All qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.
Security Note: Due to the nature of Hidden Level’s technology, only U.S. citizens or Green Card holders can be considered for this position.
