Auto Claims Manager

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

What’s in Store 

We're on the lookout for an Auto Claims Manager. As an Auto Claims Manager, you will supervise handling of general liability and commercial liability claims, supervise a team of adjusters, review claim files for proper handling, and maintain proper staffing needs. 

Essential Duties and Responsibilities 

• Results oriented professional with strong investigative skills with the ability to deliver quality claims service 
• Responsible for building and managing a quality claims staff and be well versed in current case law, statutory law, DOI regulations, etc.
• Prepare written status and large loss reports for clients
• Obtain authority for large loss and expense payments
• Attend mediations and settlement conferences as necessary
• Work as liaison between client and adjusters
• Effectively communicate with staff, management and both internal and external customers

This role is a full-time, home-based position.

Your Expertise, Skills, and Abilities

• Excellent leadership skills of a multifaceted team
• Excellent organizational skills and ability to multi-task in fast-paced work environment
• Excellent customer service skills to provide quality customer service by appropriately responding and resolving complex situations and problems
• Respond promptly to internal and external customer needs and request for service assistance
• Excellent attention to detail
• Excellent oral communications skills must speak clearly and persuasively in positive or negative situations
• Listens and obtains clarification, responds well to questions, demonstrates group presentation skills, and actively participates in meetings
• Perform other duties and projects as assigned

Benefits

At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family
• A 401k plan with employer matching to help you build a secure financial future
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment
• Paid holidays
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

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