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Business Support Specialist III - Comprehensive Donor Campaign & Events

Remote: 
Full Remote
Contract: 
Salary: 
78 - 98K yearly
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Bachelor's Degree or equivalent experience, 7+ years of relevant experience, Strong proficiency in Microsoft Office, Experience with Salesforce or CRM software is a plus, Cvent software platform competency is a plus.

Key responsabilities:

  • Provide business support for donor campaigns.
  • Admin support including travel and calendar management.
  • Plan and coordinate meetings and events.
  • Analyze data and prepare reports.
  • Train stakeholders on project-related processes.
Compassion International logo
Compassion International Non-profit Organization - Charity Large https://www.compassion.com/
1001 - 5000 Employees
See more Compassion International offers

Job description

The expected salary range for this position is $78,220.00 - $97,760.00. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.

Overview

Compassion International is seeking a highly organized, detailed oriented, forward thinking, and proactive career-level business support specialist who will provide key support to Compassion’s multi-year comprehensive donor fundraising campaign. This specialist will further provide key logistical and planning support for conferences, meetings, events and other special activities across our Global Philanthropic Engagement team. This specialist will provide skilled work and support in various areas such as operations and campaign & event tracking, analysis, process management, project management, event planning, data research, change communication, information management, and other administrative duties. At this career level, the incumbent generally conducts work independently or participates as a team member for major, complex, or international projects and processes.

Can you multi-task and manage competing complex projects? Do you have a natural ability to anticipate needs and execute future state objectives with little guidance? Do you have excellent prioritization and time management skills, both for yourself and for those you support? If so, you may be the person we are looking for!

What will you do?

  • Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.

  • Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.

  • Uphold and engage in Compassion’s core Cultural Behaviors

  • Provides business support to donor campaign fundraising initiative, including but not limited to special projects, communication updates, Salesforce CRM, research and analysis, campaign planning support, and data entry. Further, may assist with donor stewardship and campaign related resource materials.

  • Provides Director level administrative support, including but not limited to proofing/editing, expense management, calendar management, and travel planning. Further, coordinates team meeting agendas and will be a key partner in virtual and off-site meetings with recording and summarizing notes and following up on future action items as needed.

  • Provides business support for meetings, events, and special activities, including but not limited to event task lists and timelines, invitation lists, invitations and marketing pieces, website build and management, registration, transportation, accommodations, communication, event resources, tracking, and reporting.

  • In coordination with Event Manager, liaises with external partners as needed and provides business support with contract process for meetings, conferences, events and retreats; support and research event sites and venues, communicates with vendors, facilitates agreements for transportation, meals and lodging, speakers, audio-visual support, etc.

  • Gathers business data such as project costs or process metrics, analyzes the information, prepares forecasts, and generates and presents reports based on this analysis. Serves as a project manager for medium-sized projects with moderate scope and complexity.

  • Prepares and relays communication concerning business operations and outcomes to appropriate audiences to foster understanding and acceptance for initiatives, policies, and practices. Further, contributes to change integration across projects within the team. Works to identify change saturation among target audiences as needed.

  • Trains and advises key stakeholders on processes, guidelines, and opportunities related to the group or campaign projects, events, and strategies. May liaise and coordinate between assigned team and other key neighbors across the ministry.

  • Develops consistent and effective metrics for the application of data in the ministry and develops strategy-related data/metrics definition, analysis, dashboards, tools, and artifacts to provide up-to-date status of key initiatives.

  • Proactive in partnering with other groups’ professionals when required to integrate information and processes across functions. Serves as a skilled contributor to various projects as assigned in support of the work of Business Support management.

  • The incumbent may coach and provide expertise to other professionals and support staff.

What do you bring?

  • Bachelor's Degree in a related field or equivalent education, experience, training and/or certification

  • 7+ years experience

  • Demonstrated strong proficiency in Microsoft Office applications

  • Technical fluency; ability to learn new systems quickly

  • Excellent interpersonal and communication skills; ability to build strong alliances, effectively influence and negotiate 

  • Proactive approach and independent work style; ability to navigate ambiguity to solve problems and execute complex tasks with minimal oversight 

  • Heart for providing incredible support to our leaders and teams 

  • Salesforce or other CRM software experience is a plus

  • Cvent software platform competency or experience is a plus

  • Ability to travel up to 25% of normal schedule.

Why work here?

  • The mission: Join a team that is motivated to release children from poverty in Jesus’ name.

  • Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.

  • Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Non-profit Organization - Charity
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Organizational Skills
  • Detail Oriented
  • Social Skills
  • Verbal Communication Skills
  • Analytical Skills
  • Problem Solving
  • Time Management
  • Microsoft Office

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