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Coordinator III - Care Management Associate

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Arizona (USA), United States

Offer summary

Qualifications:

6+ months case management experience, discharge planning experience, call center experience, high school diploma or GED required, basic medical terminology knowledge.

Key responsabilities:

  • Collaborate in case management processes
  • Provide care coordination and support
  • Assist with discharge plans
  • Outreach to members for assistance
US Tech Solutions logo
US Tech Solutions Human Resources, Staffing & Recruiting Large https://www.ustechsolutions.com/
1001 - 5000 Employees
See more US Tech Solutions offers

Job description


Job Description:
  • Will need to be onsite first day to pick up equipment, training will be virtual
  • This position will be dealing with very sensitive and confidential information.
  • Training will be 8am to 5pm for 3 weeks - candidate must be committed to not missing any days within the first 3 weeks
 
Responsibilities:
  • Utilizes critical thinking and judgment to collaborate and inform the case management/concurrent review process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management/concurrent review tools and resources.
  • Will assist with discharge plans, and outreach to members, assist with HH/DME issues.
 
Experience:
  • 6+ months Case management and discharge planning experience, call center experience
    Preferred strong customer service skills
    Must have basic medical terminology experience
 
Skills:
  • Preferred strong customer service skills
  • Strong problem-solving and analytical skills
  • Possess strong computer navigation skills
     
Education:
  • High school diploma or GED required
 
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
 
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
 

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Critical Thinking
  • Customer Service
  • Analytical Skills
  • Problem Solving

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