Lead Implementation Consultant (remote in Ireland)

Founded in 2021, Pulsora the “Enterprise Sustainability Platform”, is a well-funded Silicon Valley software startup.  It is dedicated to empowering purpose-driven enterprises to manage and improve their environmental, social, and governance (ESG) and overall sustainability footprint with an integrated, comprehensive, flexible, and innovative technology platform built for compliance, tracking, and insight. We are well funded, have amazing customers across industries and geographies, established strategic partnerships with leading ERP and consulting firms, and are growing fast! 

About the Role 

You will be an early member of Pulsora’s  Business Engagement team and lead the existing Solutions team in our expansion in the EMEA and DACH region. This is a hands-on leadership position, with the opportunity to coach and mentor an existing team, while also leading enterprise implementations and  delivering key sales engineering tasks. Your contribution will give valuable design insights that contribute to the direction and roadmap of the product line, working closely with our world-class engineering team (with leadership experience from Nielsen, Oracle, TIBCO). You will gain exposure through a variety of customer engagements in different industries, departments, and geographies. 

Day to Day Responsibilities: 

• Manage a team of Solutions Consultants in the EMEA region, ensuring their success and aiding in their growth and professional development.

• Lead complicated enterprise implementations of the Pulsora platform with new customers in the EMEA region and beyond.

• Be a key member in the Munich office, building a strong relationship between our sales team and solutions consultant team.

• Collaborate with Account Executives to understand prospects and deliver best in class pitches.

• Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables.

• Lead scoping exercises with our clients and write scope of works for all new business. Manage team time entry and monitor services margins in line with company goals.

• Manage escalations and be the professional services expert in the EMEA region.

• Provide guidance relating to platform configuration and process improvement.

• Develop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product.

• Work proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledge.

• Hands-on creation and delivery of requests for proposal, proofs of concept, and pilots, in conjunction with the engineering team. This will include understanding business requirements, data modeling, validations, integrations, ETL, analytics and workflow. 

• Travel to clients and prospects within the EMEA region and globally to deliver sales presentations and guide implementations.

• Help us grow the EMEA solutions consultant team in line with customer and revenue growth!

About you 

• Previous experience in an implementation or technical consultant role; SaaS enterprise software experience highly preferred, ideally with implementing a startup / emerging SaaS platform

• Previous experience supporting sales either through product sales engineering or services sales engineering at a a SaaS company is preferred

• People leadership experience in a growing startup is a plus

• Possess technical understanding in the following areas: BPM, Analytics (Apache Superset), Java, JavaScript, Python, and general open-source tech 

• Proven track record of success in leading customers through software implementation and solutions configuration projects

• Familiarity with carbon emissions data and/or reporting through standards such as the Carbon Disclosure Project (CDP) , SASB, GRI or others is highly desirable 

• Thrive on juggling projects, multitasking, and working with offshore teams primarily in India 

• Must be highly self-motivated, nimble, with a ‘can-do’ attitude; you excel working in a startup and remote environment 

• 7-10+  years of work experience in technical solutions

• Bachelor’s in computer science, engineering, information systems or equivalent

• Fluent in German and English languages, both written and verbal

Why work at Pulsora?

We believe that progress happens by bringing together people from all walks of life who have the drive and the influence to improve our world now and for the next generations!

• Ideally have industry and market knowledge of ESG and sustainability

• The company will pay with salary, equity, and benefits

• You’ll get to work on problems that are hard and important

• You get to work on a solution that helps the planet and helps us all

• You’ll be joining an extraordinary team at the beginning of an extraordinary journey

• Hybrid-friendly work environment, in office 2-3 times per week (for those in New York, San Francisco Bay Area, and Munich)

Pulsora Core Values

• Integrity

• Intellect

• Respect for all our stakeholders

• Passion for excellence

• Constructive candor

Join us and become a driver for positive change!