Store Development Manager

Now Brewing – Store Development Manager

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection.

As a Store Development Manager, you will be responsible for providing "Best in class" strategic insight into growth strategies for new stores and to provide leadership of strategy related to the existing store base within an assigned region. You will also be able to drive decisions that enhance the value of the portfolio.

As a Store Development Manager, You Will

Lead– Setting goals for the work group, developing organizational capability, and modeling how we work together:

• Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results
• Works cross-functionally with all team members of the Store Development business unit. In addition, forging and nurturing a respectful, trusting and collaborative relationship with the operations team of a region
• Supports the implementation of company programs to ensure the success of the Company
  
  

Plan and Execute - Developing strategic and operational plans for the work group, managing execution, and measuring results:

• Collaborates with store development team to develop an integrated market plan. Maintains relationships with jurisdictions and planning commissions to ensure seamless openings for new store or remodels/renovations
• Develops a comprehensive strategic plan to manage a regional portfolio of stores. Develops and manages a regional renewal strategy
• Plans and manages business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives
• Prepares, communicates, and educates client groups and team on changes in policies and practices within the organization
  
  

Provide Functional Expertise - Executing Functional Responsibilities

• Market Ownership through leading the execution of a strategic portfolio plan. Reviews lease expirations and develops plan for new stores, renewals, relocations, expansions, and closures
• Determines how financial objectives such as sales and profit will be achieved through proactive management of the portfolio
• Guides analyses on impact of renovation cycles, sales transfer, initiatives rollout, and store expansions, closures, and relocations
• Leads the determination of the root cause of Under-Performing Assets [UPA] with Store Operations
• Implements real estate solutions for UPAs
• Manages and develops real estate reps and real estate brokers
• Manages market planning process, managing all aspects of market development, touring new markets, touring existing markets with anticipated renewals, remodels, requested expansions or potential closures and develops strategic plans
• Updates site survey reports, creates maps and target books using new stores and existing stores
• Tours regions to visit competitors and review under-performing assets (UPA's). Manages broker relationships and broker performance and selection
• Responsible for optimizing and creating long term lease asset value
• Compiles integrated market strategy report
• Manages resolution of property management issues through direct management of property manager
• Assists with resolution of issues related to facilities, renovations and landlord improvements
• Maintains active relationships with regional landlords
• Oversees the negotiation of landlord issues, including but not limited to: lease renewals for optimum profitability, store expansions, store relocations and property management issues
• Optimizes the value of the Company’s portfolio of assets to meet financial objective
• Prepares and analyzes lease evaluation packages, including proforma and financial reports
• Evaluates leasing decisions, ensuring that leases are renewed in a timely manner with optimum profitability
• Prepares letters of intent or renewal, creates the proforma, drives the territory, tours with operations, negotiates LOI, leases, and lease renewals to meet and exceed company standards
• Meets with landlords and city representatives. Proactive coordination with the design and construction partners. Manages the entitlement process, supporting landlords and anticipates entitlement issues. Resolves legal, lease, and renewal issues
• Researches new and existing submarkets through broker networks, new market surveys and visits. Meets with landlords and city representatives. Responds to unsolicited site submittals
• Tracks and meets performance goals and budget. Accurately prepares management and pipeline reports and business plans
• Participates in post-analysis report and other special project reporting
• Coordinates design and construction issues with internal partners and landlords
  
  

Build Teams - Providing partners with coaching, feedback, and developmental opportunities and building effective teams:

• Challenges and inspires team members to achieve business results
• Conducts and ensures the completion of performance reviews
• Ensures partners adhere to legal and operational compliance requirements
• Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions
• Provides coaching, direction and leadership support to team members in order to achieve partners, business and customer results
  
  

We’d Love To Hear From People With

Financial planning and market analysis (5-7 years)

• Real estate deal-making and negotiations (5-7 years)
• Real Estate Site Development experience, required
• Experience with retail or new restaurant rollout (5-7 years)
• Progressive supervisory/management experience preferred, strong leadership capabilities and the ability to influence without authority
• Advanced understanding of business strategy and strategic planning skills
  
  

Required Knowledge, Skills And Abilities

Relationship and People Management:

Highly effective communication skills and ability to influence internal and external partners

• Ability to lead teams and partner development
• Comfortable providing coaching, feedback, and recognition
  
  

Project Management

• Strong project management skills
• Ability to influence and meet project deliverables
• Ability to understand and work within a project budget
  
  

Data Management

• Ability to interpret and make decisions based on data and reports
• Intermediate to Advanced financial and marketing analytics
  
  

Real Estate Knowledge

• Strong knowledge of real estate terms and concepts;
• Full understanding of industry and real estate best practices and standards
• Able to lead all real estate activities in areas of responsibility
  
  

Store Development Knowledge

• Strategic planning experience
• Understands store development cycle; fundamental understanding of construction and design integration points
• Business acumen and ability to apply to store development planning
  
  

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include tuition reimbursement, health coverage with a variety of plans to choose from, and stock & savings programs like our Future Savings plan and Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.ca for details.

Join us and inspire with every cup. Apply today!

At Starbucks, one of our values is to create a culture of warmth and belonging, where we treat each other with dignity and care in a diverse and welcoming workplace. We believe that enables us to better meet our mission and values while serving our customers from diverse communities.

All qualified applicants will receive consideration for employment without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or language and any other factor protected by applicable law.

Self-declaration as a member of an employment equity group will not be used to make employment decisions, nor will it impact any aspect of employment with Starbucks. Through voluntary participation, candidates consent to Starbucks’ collection and use of self-declaration information for the statistical purposes of analyzing and monitoring hiring practices.

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