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Engineer III, Field Service

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

Czechia

Offer summary

Qualifications:

Bachelor's degree or equivalent experience in technical or scientific field, 5+ years of service experience in a related role, Knowledge of Electron Microscopy, Strong proficiency in instrument systems technology, Fluent in English; knowledge of Czech preferred.

Key responsabilities:

Perform remote and on-site repairs and installations
Provide on-site training for maintenance and operations
Maintain spare parts inventory and track customer contracts
Dispatch and follow up with third-party service providers
Complete service documentation accurately and on time

Thermo Fisher Scientific Large https://www.thermofisher.com/

10001 Employees

HQ: Waltham

See more Thermo Fisher Scientific offers

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Field Service Engineer SEM/SDB/ XPS (m/f/d) Czechia Prague / Brno

Discover impactful work as an Engineer III, Field Service with Thermo Fisher Scientific Inc. in Czechia. This role is uniquely positioned to contribute to our world-class team by ensuring flawless service and support of our advanced scientific equipment.

A Day in the Life:

Perform remote and on-site fixing, repair, and installation of our Electron Microscope and XPS portfolio.
Provide on-site training relative to maintenance and basic operation.
Keep track and maintain local spare parts inventory.
Dispatch third-party service providers for on-site work and follow up to ensure problems were resolved to the customer’s satisfaction.
Actively monitor the status of customer contracts. Track and schedule on-site PM visits.
Ensure that all documentation related to service support activity is completed accurately and submitted on a timely basis. This includes Field Service Reports, Service Work Orders, and Quotes.

Keys to Success:

Bachelor's degree or equivalent experience in a technical or scientific field (engineering or physics) is required.
Applicants must possess knowledge of Electron Microscopy. A full Electron Microscopy education or equivalent experience is required.
5+ years of service experience in a related scientific, technical, and/or customer-facing role desired.
Must demonstrate excellent judgment in customer relations and in managing company resources.
Strong proficiency in instrument systems technology, including electrical, mechanics, chemistry, and software technology.
Experience with electronics, pneumatic, and hydraulic systems.
Fluent in English and preferably Czech language. German language knowledge is a bonus.
Ability to travel internationally up to 30% - 50%.

What We Offer:

Employment with a forward-thinking organization that values innovation.
Outstanding career and development prospects.
Company pension scheme and other fringe benefits.
Exciting company culture which stands for integrity, intensity, involvement, and innovation.

If you are interested, please apply online with your CV and Motivation Letter including possible start date and salary expectations.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our mission—enabling our customers to make the world healthier, cleaner, and safer.