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Sales Specialist / Appointment Setter

Remote:

Full Remote

Contract:

Part time

Experience:

Junior (1-2 years)

Work from:

Australia

Offer summary

Qualifications:

Strong verbal communication skills, Experience in telemarketing preferred, Proficiency in CRM software, Attention to detail and organizational skills, Noise-cancelling headset required.

Key responsabilities:

Handle inbound and outbound calls
Set appointments for sales representatives
Conduct lead qualification assessments
Maintain detailed customer records in CRM
Collaborate with sales team on lead hand-off

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

See more BruntWork offers

Job description

This is a remote position.

Schedule:

- 12:00pm-4:00pm EST - 20 hours a week

Job Overview:

We are seeking a motivated and dynamic Appointment Setter/Sales Specialist to join our team. In this hybrid role, you will handle both inbound and outbound calls to engage with potential clients, qualify leads, and set up meetings between the sales team and qualified prospects. This position requires excellent communication skills, a proactive approach, and the ability to handle objections while maintaining a positive attitude.

Key Responsibilities:

Inbound and Outbound Calls: Receive incoming inquiries and proactively reach out to leads using a provided dialer system, aiming to connect with potential clients.
Appointment Setting: Schedule appointments for sales representatives, ensuring each prospect aligns with the company's target profile and qualification criteria.
Lead Qualification: Conduct initial assessments to gauge prospect interest, needs, and potential fit with the company’s products or services.
CRM Management: Accurately record and maintain detailed notes of each customer interaction in the CRM system, ensuring all information is up-to-date for the sales team.
Team Collaboration: Work closely with the sales team to ensure a smooth hand-off of leads, providing insights into potential client needs and feedback gathered during calls.
Objection Handling: Address and resolve objections confidently, providing clear and concise information to encourage further engagement.
Product Knowledge: Maintain up-to-date knowledge of the company's offerings and industry trends to communicate product value effectively and answer prospect questions.

Requirements

Strong verbal communication skills with the ability to articulate ideas clearly and effectively over the phone.
Previous experience in a similar role or in telemarketing is preferred.
Proficiency in using CRM software and other relevant tools.
Attention to detail and organizational skills.
A noise-cancelling headset with a microphone for clear communication.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Resilience and persistence in the face of challenges and objections.

Highly Regarded Skills and Experience:

Experience in both B2B and B2C appointment setting.
Knowledge of sales techniques and strategies.
Familiarity with the industry or product being sold.
Proven track record of achieving appointment setting targets or KPIs.
Ability to build rapport quickly with prospects and provide a positive customer experience.