Remote Customer Service and Supply Chain Representative | WFH

Job Overview

We are looking for a dedicated and detail-oriented professional with a proven track record in customer service and supply chain management to join our dynamic team as a Customer Service / Supply Chain Representative. In this remote-friendly role, you will be pivotal in delivering exceptional customer support while enhancing the efficiency of our supply chain processes.

Key Responsibilities

• Efficiently process customer orders with accuracy.
• Provide timely and professional resolutions to customer inquiries.
• Oversee and manage customer accounts, taking necessary actions when needed.
• Utilize Microsoft Excel to analyze data effectively and support strategic decision-making.
• Implement strategies aimed at optimizing supply chain efficiency and minimizing costs.
• Anticipate inventory requirements to ensure the timely delivery of products.
• Handle purchase orders as an essential function of supply chain management.
  
  

Required Skills

• Minimum of 3 years' experience in customer service and supply chain management.
• Proficient in order entry and managing customer accounts.
• Strong grasp of supply chain logistics and associated concepts.
• Experience with inventory forecasting practices.
• Advanced skills in Microsoft Excel, particularly with VLOOKUP and data management.
• Ability to analyze data and derive actionable insights.
• Exceptional communication and problem-solving capabilities.
• Strong organizational skills and adept at time management.
• Capacity to work both independently and collaboratively within a team.
  
  

Qualifications

• High school diploma or equivalent is required; a Bachelor’s degree in a related field is preferred.
• Proven experience in customer service and supply chain management for at least 3 years.
  
  

Career Growth Opportunities

This role offers extensive opportunities for professional development and career advancement within our organization. We are committed to fostering the growth of our team members through training and support.

Company Culture And Values

Join a workplace that values collaboration, communication, and individual contributions. We support motivated individuals who wish to positively impact our operations and culture.

Compensation And Benefits

• Competitive hourly wage ranging from \(20 to \)26.
• Flexibility to work remotely or in-office, depending on your preference.
• A culture that emphasizes teamwork, support, and employee well-being.
  
  

Ready to advance your career?

If you are a results-driven professional seeking an engaging and rewarding career opportunity, we invite you to apply and become an integral part of our team.

Employment Type: Full-Time