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Field Services Engineer

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
France

Offer summary

Qualifications:

Proven experience in equipment installation, diagnostics, and repair, Technical diploma or degree in Engineering, Mechanics, Electronics, or related field, Fluency in French and proficiency in English preferred, Valid driver’s license and willingness to travel.

Key responsabilities:

  • Set up, calibrate, and train clients on cutting tables
  • Troubleshoot and repair equipment malfunctions efficiently
  • Provide regular inspection and maintenance services
  • Act as main point of contact for technical support
  • Travel frequently within and across France as needed
Kongsberg Precision Cutting Systems logo
Kongsberg Precision Cutting Systems SME https://www.kongsbergsystems.com/
201 - 500 Employees
About Kongsberg Precision Cutting Systems
Kongsberg Precision Cutting Systems (Kongsberg PCS) delivers the most robust and reliable digital cutting solutions to wide format, packaging, and industrial markets worldwide. By fusing technology and creativity, Kongsberg PCS enables customers to produce faster, safer, and more efficiently without limiting imagination. Our vision is to inspire creativity and to drive innovation. Everything we do, from the products we create to the services we offer, is driven by our customers’ success and future growth potential. When you invest in a Kongsberg table you can expect the highest level of service in the market. Our highly experienced engineers and a network of certified service partners are dedicated to maintaining production uptime, wherever you are located. The research and development facility is located in Kongsberg, Norway, where the company was founded in 1965. The production site is in Brno, Czech Republic. The global head office and customer experience center are in Gent, Belgium and the North America headquarters is in Dayton, Ohio. Since April 2021, Kongsberg Precision Cutting Systems is owned by OpenGate Capital – a private equity firm headquartered in Los Angeles, California, with a European office in Paris and investments on five continents.
See more Kongsberg Precision Cutting Systems offers

Job description

About Kongsberg PCS:

Kongsberg PCS is a leader in precision cutting systems, delivering high-performance solutions to customers worldwide. With a commitment to innovation and quality, we empower businesses across industries to achieve unparalleled precision and efficiency in their cutting operations. Join our team to be part of a dynamic, customer-focused company that values expertise, dedication, and continuous improvement.


Role Summary:

We are seeking a skilled Field Service Engineer to join our team in France. The primary focus for this role will be on-site support for customers in and around Paris, but travel to other regions may be required to provide support when team members are unavailable. This is an excellent opportunity for a technically skilled professional who enjoys hands-on work, travel, and direct client engagement.


Key Responsibilities:

  • Installation & Training: Set up, calibrate, and train clients on Kongsberg PCS cutting tables, ensuring smooth operation and user confidence.
  • Diagnostics & Repair: Troubleshoot and repair equipment malfunctions, working quickly and efficiently to minimize downtime for our clients.
  • Preventative Maintenance: Regularly inspect client systems and provide maintenance services to prevent equipment issues.
  • Technical Support: Act as the main point of contact for technical assistance, offering professional and timely support to clients.
  • Travel Requirements: Frequent travel within the Paris area, with flexibility to travel across France as needed.


Qualifications & Requirements:

  • Technical Expertise: Proven experience in equipment installation, diagnostics, and repair; experience with cutting tables or similar equipment is preferred.
  • Education: Technical diploma or degree in Engineering, Mechanics, Electronics, or related field.
  • Customer Focus: Excellent communication skills with a customer-centric approach.
  • Language: Fluency in French; proficiency in English is a plus.
  • Travel-Ready: Valid driver’s license and willingness to travel extensively within France.


Benefits:

  • Competitive salary with performance-based incentives
  • Comprehensive benefits package
  • Professional development and continuous training opportunities
  • Company vehicle and tools provided for travel and on-site support

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
EnglishFrenchEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Technical SupportSpeech FluencyComputer RepairCustomer CentricityHealth MaintenanceDiagnostic AnalysisDevice Setup

Other Skills

  • Verbal Communication Skills
  • Technical Acumen
Are you interested?

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