Revenue Cycle Team Lead

Overview

Unified Women’s Healthcare is a company dedicated to caring for Ob-Gyn providers who care for others, be they physicians or their support staff. A team of like-minded professionals with significant business and healthcare experience, we operate with a singular mindset - great care needs great care. We take great pride in not just speaking about this but executing on it.

As a company, our mission is to be an indispensable source of business knowledge, innovation and support to the practices in our network. We are advocates for our Ob-Gyn medical affiliates - enabling them to focus solely on the practice of medicine while we focus on the business of medicine.

We are action oriented. We strategize, implement and execute - on behalf of the practices we serve.

The Revenue Cycle Team Lead supports the Revenue Cycle Manager with oversight and management of the Central Billing Office (CBO), which provides direct service to Mid-Atlantic Women’s Care. This role identifies opportunities for efficiency and effectiveness, monitors benchmarks and reviews performance statistics. The Lead works with individual departments and practice staff to support the goals and protocols of revenue cycle workflow and revenue affecting tasks. The individual must be able to collaborate with all team members and assist with escalations.

Responsibilities

• Supporting the revenue cycle operations of the organization and serving as a subject matter expert
• Distributing work among the revenue cycle team to drive work allocation and productivity management
• Leading initiatives to identify improvement opportunities
• Researching root causes and initiating claims resolution in the billing system with knowledge of the upstream and downstream impact of work
• Assisting all team members as needed with resolution of complex claim issues and scenarios
• Facilitating team meetings, monitoring continuing education opportunities and disseminating learned information to downstream teams
• Creating an “open door” policy and environment for staff to raise billing related issues as they happen, and providing support as needed
  
  

Qualifications

• Associates degree from an accredited university preferred
• Certification in area of expertise strongly preferred
• Minimum of 5-years experience in revenue cycle management, contracting, central business offices, or other healthcare related fields pertinent to reimbursement of physician, ancillary, or hospital services
• Able to meet tight deadlines
• Excellent written and oral communication skills
• Advanced knowledge of Microsoft Office Suite
• Experience working in athenanet preferred but not required
• Ability to prioritize and manage multiple projects and issues effectively and simultaneously
• Self-motivated and self-starter who can work well under minimal supervision
• Strong attention to detail, research and follow up skills
• Ability to work both independently and in a team setting