Manager, Leave & Disability Accommodations

Note: This is a remote opportunity.

At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.

Who We Are - Core Values

• We strike the gong – Actions have a ripple effect. Every engagement is an opportunity to have a positive impact on our clients and team.
• We laugh – Laughter is contagious. Keep it light when things are tough. Life is short, celebrate.
• We explore – Individual curiosity and resourcefulness lead us to better solutions.
• We show up – Sense of duty and accountability is part of our DNA. How we show up matters.
• We are grateful – We are grateful for our clients and for each other, and approach all situations with humility. We appreciate the experiences that have shaped us.
• We grow - We embrace the struggle that comes with personal growth so that we can better ourselves and our team.

About The Role

As the Manager of the Leave and Disability Accommodations team, you will lead a dedicated group of specialists responsible for administering leave requests, disability accommodations, and coordinating with workers' compensation to deliver a seamless, integrated experience. You’ll play a vital role in implementing the strategic direction of the department, ensuring all processes are aligned with organizational goals and are supportive of an exceptional employee and client experience. Your expertise in leave management, including FMLA and state leaves, will be essential in guiding team development, operational excellence, and compliance. 

What You'll Do:

• Lead and mentor a team of specialists in leave management, disability accommodations, and workers' compensation, ensuring a high-performance, service-oriented culture.
• Act as the subject matter expert for FMLA, state leaves, disability accommodations, and workers' compensation, handling escalated cases and guiding complex cross-functional interactions.
• Drive the strategic vision for an integrated Leave and Disability Accommodations department, aligning processes with organizational goals and supporting an exceptional employee and client experience.
• Oversee daily team activities to meet productivity and service standards, continuously identifying areas for process improvement to enhance overall service delivery.
• Manage complex cases requiring nuanced interpretation of eligibility and compliance for various leave types, including state-specific leaves and workers' compensation.

What You Bring:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• Experience: 5+ years of experience in leave management, disability accommodations, or absence management (including FMLA, state leaves, and workers' compensation) with at least 2 years in a leadership role.
• Certifications (Preferred): Certified Leave Management Specialist (CLMS), SHRM-CP, SHRM-SCP, PHR, or SPHR.
• Skills: Strong knowledge of FMLA, ADA, state leave laws, and best practices for leave and disability management. Proficient in HRIS or absence management software.
• Proven success in team leadership, process improvement, compliance, and delivering exceptional service.

What Sets You Apart:

• A compassionate, employee-centered approach, ensuring a supportive experience during times of employee need.
• Exceptional problem-solving skills for handling complex case management and facilitating cross-functional collaboration.
• A passion for continuous improvement, enhancing service delivery, and creating streamlined, integrated processes.

The Perks

• Health insurance, with the company paying the single employee premium
• Company paid dental insurance
• Company paid life insurance
• Company paid short- and long-term disability insurance
• A 401K plan with company match
• Paid Time Off
• Additional ancillary benefits including Vision, Cancer, Critical Illness, Hospital Indemnity, Voluntary Life/AD&D, Accident and Legal

This job posting contains some general information about what it is like to work at Procare HR and is not a complete job description. Procare Team Members perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

Procare HR provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

Procare HR is an Equal Opportunity Employer.