Offer summary
Qualifications:
Experience with Microsoft technologies, Strong troubleshooting skills.Key responsabilities:
- Assist clients in Microsoft tech support
- Manage and advocate for client tickets
US Cloud is hiring for our proprietary Microsoft Partner Network, which is expanding to keep up with US Cloud’s rapid growth. This role will be employed by our key partner, not US Cloud, and will be fully dedicated to US Cloud’s Microsoft support business. This role is a 1099 - independent contractor opportunity with potential to convert to Full Time after 6 months.
As a Microsoft Ticket Technician, your focus will be to represent US Cloud in communications via phone, email, and web to assist clients and partners in deploying, operating, and troubleshooting Microsoft technologies such as Windows server and desktop, Office 365, Azure, SharePoint, Exchange, SQL, Skype, System Center and Dynamics. You will have the opportunity to foster positive client relationships while effectively managing challenging situations and driving client success.
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