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Partner Account Manager

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Minimum 3 years in key account management, Experience in PSP or fintech industry, Strong understanding of payment processing, Excellent analytical skills, Proficiency in English (B2) and Russian.

Key responsabilities:

  • Connect and integrate new solutions with partners
  • Onboard PSP companies to processing channels
  • Create and manage a risk register for partners
  • Analyze conversion ratios and maintain dashboards
  • Handle partner requests related to merchant accounts
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FYST Scaleup https://fyst.com
51 - 200 Employees
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Job description

The ideal candidate is a passionate, self-motivated, and detail-oriented team player committed to our partners' success.

WHAT YOU'LL BE WORKING ON

  • Connecting and integrating new solutions with current partners;
  • Onboarding of PSP companies to receive processing channels with new partners brought by business development managers to connect;
  • Scaling and increasing capacity by current solutions;
  • Creating and managing a risk register for current partners;
  • Analyze the conversion ratios and traffic quality;
  • Maintaining a dashboard for all merchant accounts in the context of partners;
  • Revision of financial conditions (processing rates, settlements, rolling reserve and deposits);
  • Handle any requests from partners on our merchant accounts (compliance, IPS, acquirers, etc.);
  • Solving problems with delays in settlements or debts of current partners;
  • Update of information with partners (volume limits, transactional software, etc.).


WHAT YOU NEED TO SUCCEED IN THIS ROLE

  • Minimum of 3 years of experience in key account management, preferably within the PSP or fintech industry.
  • Strong understanding of payment processing, financial conditions, and risk management.
  • Excellent analytical skills with the ability to interpret data and drive decisions.
  • Exceptional communication and interpersonal skills.
  • Proficiency in using dashboards and analytical tools.
  • Problem-solving mindset with the ability to manage multiple priorities effectively.
  • Excellent written & spoken communication skills in English ( not less than B2) and good command of Russian;

WHAT WE OFFER

  • An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
  • Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us 
  • Work with coworkers who are passionate about their business;
  • Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
  • The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees;
  • Private health insurance coverage; 
  • 20 days of vacation time; Latvian bank holidays; Sick leaves; Additional birthday day off; 
  • Team building events and corporate parties.
You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture 

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
EnglishEnglishRussian
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Detail Oriented
  • Social Skills
  • Analytical Skills
  • Self-Motivation
  • Verbal Communication Skills

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