Field Clinical Engineer - West Coast

Saluda is a global healthcare company that is redefining Spinal Cord Stimulation (SCS) therapy at the intersection of automated algorithms, real-time diagnostics, and ground-breaking clinical evidence.  The Saluda difference is defined by Dose-Control Technology via measurement of physiological response. 

At Saluda, we challenge boundaries. We innovate and think beyond the conventional. We disrupt. With the passion and energy of an accomplished team of seasoned experts, our focus is to revolutionize the standard of care in the neuromodulation space by transforming the lives of patients suffering from debilitating pain.

Day in the Life…This Field Clinical Engineer (FCE) position is THE cross-functional hub + partner as it relates to commercial enablement, enduring therapy outcomes, and studies providing clinical evidence in chronic pain and potentially beyond.  This is a critical, regional based role at Saluda Medical and is responsible for the overall clinical and technical support, product performance, and clinical experience of Saluda's SmartLoop™ technology. 

US Subject Matter Expert and Leader

• Facilitate the collection and dissemination of clinical, technical and industry intel to inform Saluda’s commercial execution
• Provide critical development, training, and leadership in collaboration with the US Field team to support successful launches of our neuromodulation platforms
• Key Resource to Marketing, Professional Education and Clinical as field perspective for clinician partners in local market

Regional Customer-Facing Partner (Aligned with 1-2 Regional Sales Directors)

• Work with new and existing clinician customers in a manner that distinguishes Saluda as a disruptor to the traditional Neuromodulation business model
• Develop and maintain relationships with physicians and their staff by providing a high level of service and responsiveness
• Deliver ongoing education and clinical expertise (grand rounds, academic hospitals, fellowship programs)
• Assist with:
  • In-field training of new hires during initial training program
  • Commercial case coverage and patient support
  • Develop, enable, and support commercial targets
  • Provide continued advanced technical training to commercial team

Therapy Optimization + Outcomes Focused Individual

• Provide support and troubleshooting (both remote and, when required, in-person) to the sales and clinical organizations.
• Savvy to data and how to implement tools to further field compliance via
  • Clinical workflows
  • Programming algorithms
  • Dashboards and reports
• Identify opportunities for improved therapy and workflow.
  • Work closely with Clinical Engineering, Therapy and Development, Data Analytics and Quality for field feedback and continuous improvement
• Support of Saluda-sponsored trials in local regions (programming, data collection and analysis, etc.)

Requirements:

• Bachelor’s degree in engineering (highly preferred), or relevant technical or health-related field.
• MS, PhD or applicable advanced degree preferred
• 5+ years’ experience in Medical Device, Health Care or in a clinical setting
• 2-3 years clinical medical device experience or equivalent, ideally with closed loop implantable electronic medical devices (Neuromodulation, CRM)
• A comprehensive ability to analyze and evaluate technologically complex devices
• Ability to collaborate and work with others effectively
• High-level of comfort in navigating the medical environment, to include labs and hospital settings
• Patient Centric role with the ability to pair subjective and objective data
• Proven success displaying confidence in leading & influencing customers; ability to confidently provide guidance to course correct as needed
• Ability to prepare and present effectively written and verbal communications
• Expert verbal and written communication, interpersonal and presentation skills
• Ability to travel 50% of the time – including overnights
• Located 1 hour away from major airport highly preferred

Attributes:

• Problem Solver: quick thinker, easily grasps technical concepts with ability to clearly understand customer needs and adapt approach to effectively communicate value of Evoke™.
• Organized: Ability to handle multiple tasks/responsibilities with ease, ensuring accuracy, efficiency to drive sales goals and objectives.
• Driven: highly proactive, self-motivated, resilient – consistently striving to achieve goals and exceed expectations
• Adaptable: Ability to quickly identify new opportunities or challenges and adjust strategy to remain flexible during unexpected developments.

Saluda Medical embraces diversity and equal opportunity. We are committed to building a team representative of a variety of backgrounds, perspectives and skills. We believe people are the source of our inspiration and innovation.

Saluda Medical does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on Saluda Medical’s approved agency list. Unsolicited resumes or candidate information submitted to Saluda Medical by search/recruiting agencies not already on Saluda Medical’s approved agency list shall become the property of Saluda Medical