When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
What you’ll be doing...
We are looking for a dynamic individual who can take up the role of Sr. Analyst responsible for post-production validations of Pega driven offers and campaigns, to ensure target audience is correctly being selected by Pega.
As Senior Analyst, working on the Marketing Ops team, you will be responsible of performing post launch validation of base marketing offers deployed in production, reviewing the user stories and creating use cases for UAT validations.
Some of your responsibilities will be:
Performing Postproduction validations of offers launched in production, verifying target audience is accurate, verifying key customer data attributes, testing multiple iterations, Treat-Control audience and Acceptance Criteria.
Reviewing user stories with the BAs and creating use cases for UAT validations.
Validating on the Launch Day of an offer, count of customers that have been successfully provisioned by the offer and count of customers that failed provisioning.
Monitoring on daily basis the count of customers provisioned successfully vs failures, analyzing reason of failures, and working with Pega and Provisioning teams to improve the success rate.
Working closely with Pega BAs and Development team, understanding the requirements of each offer designed in Pega, its target audience and intended response.
Creating defect tickets and working with development teams, participating in troubleshooting calls to understand the cause and making sure its fixed in a given release and retested post fix.
Creating select sql scripts and working with data in excel, to perform post production data validations and data analytics.
Where you’ll be working…
In this hybrid role, you’ll have a defined work location that includes work from home and assigned office days set by your manager.
What we’re looking for...
You are organized, proactive and efficient. You’re driven to identify and help resolve problems and overcome hurdles, and you approach every situation with a can-do, team-player attitude. You are a problem solver someone who looks to find ways to be more efficient in every corner and who sees every obstacle as a puzzle to be solved.
You’re a great communicator, able to work with various teams, within and outside organization, ability to write sql queries, understand and interpret data in a meaningful way, and inspire and equip everyone around you to make sound decisions and do their best work.
You’ll need to have:
Bachelor’s degree or four or more years of work experience.
Four or more years of work experience.
Understanding of Marketing terminology.
Understand of Data, ETL processes.
Experience with sql scripts & data analytics.
Experience with Agile and Scrum methodology.
Technical (e.g., systems design) and/or analytical skills.
Even better if you have one or more of the following:
A degree in Computer Science/Information Systems, Marketing, or Business Administration.
Understanding of Pega Next Best Action.
Pega Certification.
Technical project experience.
SQL/Data Analytics certification.
Experience in tools such as Jira, Splunk, Thoughtspot.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours
40
Diversity and Inclusion
We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
