About Lowe's:
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe’s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe’s customers. Lowe’s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe’s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in.
About the Team
Accounts Payable activity involves the management of a company's outstanding bills and invoices. This includes receiving and recording invoices from vendors, verifying the accuracy of the invoices against purchase orders and contracts, and ensuring timely payment to suppliers. Accounts Payable departments often handle vendor inquiries, resolve discrepancies, and maintain records of all transactions.
Job Summary:
The Senior Associate role focuses on coding and processing of A/P invoices, reviewing for proper documentation and approval, analyzing invoices received and input invoices into Accounts Payables system, communicate with vendors and resolves questions or discrepancies, evaluate processes for improvements and recommend changes for Lowes Pro Supply (LPS)
In addition, they need to focus on training the new joiners, working on the automation ideas, assisting the supervisor and senior specialist in planning the team activities along with MIS tasks.
Roles & Responsibilities:
Core Responsibilities:
- Ensure 100% completion of the assigned processes tasks within TAT/SLA and accuracy percentage of 98%
- Meet the assigned deliverables of processing on multiple type of invoices and ensure to meet the productivity goal of 100% for self and the team.
- Stay 100% productive by taking process ownership and deliver KPI's to ensure consistent performance.
- Proactively identify opportunity areas for process improvement and propose initiatives to add value to the business.
- Strong orientation towards analyzing team/process performance and recommend improvements to procedures, training, systems wherever required.
- Support the additional workload within or beyond the respective processes as and when required.
- Highlight error trends for team members and share with respective leaders.
- Document all the new scenarios of Processes and add the same in the DTP's after discussing with Ops Lead.
- Providing accurate data to monthly metrics and dashboards and other reports to update business clients and partners.
- All the suggestions shall be routed through appropriate channel or governance structure to implement any ideas.
- Understand the importance of control checks and reinforce it to have zero tolerance to errors.
- Maintaining a good communication bridge between various stakeholders and team for efficient workings.
- Follow the escalation matrix and keeping the ops lead/managers informed on all process changes/escalations in advance.
- Works in collaboration with Senior Specialists and to understand challenges/concerns.
- Right level of connect between SSCB and LPS (US) team for having a better communication and collaboration.
- Train the New joiners and existing team members to fill the knowledge and workforce gaps.
- Automation / RCA ideas/ Process standardization or process autonomy
Years of Experience:
- 2-5 years relevant experience in the domain of P2P and O2C domains OR
- Relevant work experience in Finance and accounting, invoice processing, accounts payables or related roles for total of 5 + year experience in lieu of education
- Experience in vendor statement reconciliation.
Education Qualification & Certifications (optional)
Required Minimum Qualifications:
- Bachelor of Commerce (Accounting & Finance)
Skill Set Required
Primary Skills (must have)
- Experience of invoice processing, working on ERP/or other related systems and accounting knowledge
- Experience working with Excel and other data/reporting tools.
- Excellent writing and communication skills, including the ability to work on process improvement ideas.
- Experience of stakeholder/client management and trainer work.
- Excellent problem-solving and time management skills
- Experience in vendor statement reconciliation.
Secondary Skills (desired)
- Experience in automations, trainings, procedures updates and ERP and systems knowledge.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
