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Job opportunities in Call centers, B2B Finance and Insurance, Remote

extra holidays
Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 
Canada, Vermont (USA), United States

Offer summary

Qualifications:

College Diploma in a relevant field, At least 1 year of relevant experience.

Key responsabilities:

  • Advise and support clients in financial matters
  • Educate clients about insurance policies and benefits
Desjardins logo
Desjardins Banking XLarge https://www.desjardins.com/
10001 Employees
See more Desjardins offers

Job description

Telework anywhere within a 70 km radius from one of our offices:  Aurora, Mississauga, or Ottawa!

WHAT WORKING AT A DESJARDINS CALL CENTRES IS ALL ABOUT:

ADVISING. SUPPORTING. BUILDING LOYALTY.

We strive to understand the needs of members and clients by providing them with a UNIQUE and PERSONALIZED experience. Be a part of a dynamic team in our client relations centres and help us make a difference for Desjardins members and clients!

We have a variety of opportunities available to suit your professional interests!

  • Customer Service Advisor- Online Business (SME)

Online Business Advisors work with our members and clients from small and medium enterprises to meet their needs by providing financial advice, support, sell or modify financial products and any other day to day tasks. Due to the demographic of members and clients as well as training and working environment, Bilingualism (French and English) is a requirement for this role.  

  • Customer Service Advisor- Life and Health Insurance

Our Life & Health Insurance Advisors will work with clients and distribution partners and advise them on their policies regarding life, health, critical illness, disability and accident insurance. LHI Advisors educate clients, help open claims and any other day to day task.   

  • Customer Service Advisor- Group Benefits

Our Group Benefits Advisors work with a variety of clients who have their work benefits with Desjardins. The advisor will educate clients on their group policies, coverages, claims, beneficiaries and other day to day tasks. Policies include prescription drugs, vision, dental, extended health care, HSA, and travel insurance.

What we offer

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

  • College Diploma in a relevant field

  • At least 1 year of relevant experience

  • Other combinations of relevant training and experience may be considered

  • Work arrangements are subject to change dependant upon the needs of the business or performance concerns.

We don't fill a position. We hire a person. There's a difference.

Discover what sets Desjardins apart from other employers. Learn why our growth strategy puts people first and how helping our employees to shine, in every area of life, is the key to our success.

Click the following link to view this short video: The Desjardins difference

#LI-Remote

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Banking
Spoken language(s):
EnglishFrenchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Teamwork
  • Customer Service
  • Verbal Communication Skills

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