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Retail Sales Associate, Full Time (Customer Operations) - Sunset Valley

Remote: 
Full Remote
Contract: 
Salary: 
58 - 58K yearly
Experience: 
Entry-level / graduate
Work from: 
Texas (USA), United States

Offer summary

Qualifications:

Experience in retail sales, Strong understanding of customer service, Ability to work a flexible schedule, Knowledge in utilizing retail technology, Physical capability to lift up to 30 lbs.

Key responsabilities:

  • Engage and connect with customers
  • Promote loyalty programs and drive sales
  • Enhance customer experience with omni-channel offerings
  • Support various store functions as required
  • Maintain a clean and organized workspace
Gap Inc. logo
Gap Inc. Retail (Super / Hypermarket) XLarge https://www.gapinc.com/
10001 Employees
See more Gap Inc. offers

Job description

About the Role
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .
What You'll Do
  • Consistently treat all customers and employees with respect and contribute to a positive work environment. 

  •  Promote loyalty by educating customers about our loyalty programs. 

  •  Seek out and engage with customers to drive sales and service using suggestive selling. 

  •  Enhance customer experience using all omnichannel offerings. 

  •  Be accountable to personal goals which contribute to overall store goals and results. 

  •  Support sales floor, fitting room, cash wrap, back of house, as required. 

  •  Maintain a neat, clean and organized work center. 

  •  Handle all customer interactions and potential issues/returns courteously and professionally.

  • Execute operational processes effectively and efficiently. 

Who You Are
  • A good communicator with the ability to effectively interact with customers and your team to meet goals. 

  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. 

  • Passionate about retail and thrive in a fastpaced environment. 

  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. 

  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. 

  • Able to utilize retail technology. 

  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs. 

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Retail (Super / Hypermarket)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Physical Flexibility
  • Sales
  • Organizational Skills
  • Time Management
  • Customer Service

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