Offer summary
Qualifications:
Basic knowledge of Windows, Familiarity with Active Directory, Understanding of computer networks, Information security principles, Ability to work onsite in Joinville.Key responsabilities:
- Provide user support via phone, remote or in-person
- Log issues and escalate them as necessary
- Handle calls related to OS, software, hardware, and databases
- Ensure high availability of client platforms
- Train users on technical issues when required
