Project Manager

Job Title: Project Manager

Location/Work: Central Time Zone (Remote, must reside in the contiguous US)

Duration: 12 months

Travel: Up to 10%

Job Summary: We are seeking a Project Manager with healthcare experience to manage ongoing and new projects. The role involves 90% project management and 10% non-project management tasks such as training. The ideal candidate will have excellent communication and organizational skills, and some technical knowledge in application integrations.

Responsibilities

• Plan, direct, and coordinate activities in information systems, systems analysis, and computer programming.
• Review project plans to plan and coordinate project activity.
• Manage backup, security, and user help systems.
• Operate smaller budget projects.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Meet with department heads, managers, supervisors, vendors, and others to solicit cooperation and resolve problems.
• Provide users with technical support for computer problems.
• Strategize and develop project goals, objectives, and schedules to align with defined business benefits.
• Lead project resource matrix through the project lifecycle (validate scope of resource requirements, recruitment, onboarding, monitoring, and managing to ensure resources achieve project goals).
• Develop, track, and document all aspects of the project.
• Manage all aspects of the project budget; monitor and adjust plans as resource requirements and assets change.
• Communicate and document project quality and progress metrics.
• Address and resolve project issues to ensure the project remains on track.
  
  

Skills/Experience

• Strong project management skills and knowledge.
• Experience working with internal team members, extended partners, and third-party vendors.
• Excellent communication skills.
• Ability to influence and build respectful relationships.
• Confidence in new environments.
• Ability to quickly learn and effectively use project management tools in ServiceNow.
• Verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
• Ability to work independently and manage one's time.
• Knowledge of computer hardware and software.
• Knowledge of production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Knowledge of computer software, such as Visual Basic, Java, SQL, etc. (not required but a plus)
• PMI or PMP certification preferred.
  
  

Preferred Qualifications

• Bachelor's degree in Health Care Administration, Business, Finance, Management, or a related field.
• Eight plus years of Project Management experience.
• Project Management Professional (PMP) certification.
• Experience in medium to complex enterprise-wide project management.
• Experience implementing General Healthcare technology projects and/or ERP systems with additional focus on third-party products.
• Proficient in Smartsheet project management tools.
• Proficient in Google Suite (Calendar, Gmail, Meets, Docs, Sheets, Slides).
• Experience using ServiceNow for Project Management (SPM Module) is highly desired.
  
  

Interview Process

• Typically one round, with a potential second round if additional feedback is needed from peers.