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Applications Technician

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Texas (USA), United States

Offer summary

Qualifications:

2+ years of electrical base knowledge required, Trade School graduate with engine focus preferred, Associate degree preferred, 2+ years of Generator Job site Hookup preferred, Experience in Construction or event rental preferred.

Key responsabilities:

Provide user feedback and training onsite
Build an applications database
Conduct product sales demonstrations
Support field operations and equipment updates
Collaborate with Engineering on new product development

ANA Scaleup https://www.anacorp.com/

51 - 200 Employees

See more ANA offers

Job description

The Applications Technician will play an important role in our customer's success in the implementation and deployment of ANA’s Hybrid Energy Systems (HES). This role will provide customers with basic training and knowledge of the product upon delivery as well as initial setup and installation in an application. The Applications Technicians are also capable of performing full product service and sales training as required. This role involves collecting and documenting application information and load data using load monitoring devices and will stay at the customers location as required to fully understand all aspects of the customers application, challenges, and pain points to feed back into Product Engineering. The Applications Technician has experience in diesel engines, and power generation and has a strong knowledge of electronics and electrical safety. The Applications Technician will provide application information, use cases, and hookup scenarios that are successful and unsuccessful to help drive Product Development to improve or produce new products that will meet and exceed customer expectations. This role will also work with sales to demo our HES at a customer location or customer application and provide application, performance, and customer feedback.

Scope of Duties and Responsibilities:

Provide User Feedback (Rental Store Deployment and End Customer User Experience)

Training customers onsite on proper Safety Deployment

Build an Applications database

Product Sales Demonstrations onsite

Provide end user feedback to Product Engineering

Work with Service team as required to provide in filed support and Equipment updates

Work with Assembly and production team as required

Work with Engineering in New Product development and Identifying New Applications

Performs all duties in a safe and effective manner according to the company's policies and procedures.

Maintains the ANA culture

Safely operate ANA service vehicles

Communicates information and documents with work computer and phone

Provides superior customer service

Maintains professional personal appearance

Updates professional knowledge through constant study of ANA products

Helps provide a positive team spirit daily

Travel up to 75% throughout North America

Performs all other duties as assigned

Qualifications

2+ years of electrical base knowledge required

Trade School graduate with engine and mechanical focus preferred

Trade School graduate with generator and electrical focus preferred

Associate degree preferred

2+ years of Generator Job site Hookup preferred

2+ years of experience in Construction, telecom and or event rental experience preferred

ANA's Core Values

Root Cause Problem Solving

Be Creative with Solutions

Build Open and Honest Relationships

Build a positive Team and Family Spirit

Be Inclusive

Look for Better Ways

Be Humble

Urgency

You must be based in the United States and authorized to work in the U.S. without employer sponsorship. Please be advised that ANA does not provide employment-based visa sponsorship for this position at this time.

ANA is proud to be an Equal Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.