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Patient Financial Services Representative

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Minnesota (USA), United States

Offer summary

Qualifications:

Two or more years of business office experience, Experience with claim follow-up and denials, Basic computer skills including Microsoft Office, Knowledge of insurance claims process, Attention to detail and medical terminology.

Key responsabilities:

  • Manage billing and collection of accounts receivable
  • Perform timely follow up for maximum reimbursement
  • Work on complex accounts and appeals
  • Handle inquiries from patients and insurers
  • Communicate with clinical staff and involved parties
Fairview Health Services logo
Fairview Health Services XLarge https://www.fairview.org/
10001 Employees
See more Fairview Health Services offers

Job description

Overview

Fairview Health Services has an opportunity for a Patient Financial Services Representative! This position supports management in the billing and collection of accounts receivable for inpatient and outpatient accounts and/or resolving customer service issues. We seek individuals who understand the revenue cycle and the importance of evaluating and securing all appropriate financial resources for patients to improve reimbursement to the health system. This includes all revenue cycle processes: insurance verification, acquiring prior authorizations, billing, claim follow up, and denial management.

This work from home opportunity is scheduled for Day Shift, 80 hours/2 weeks. Are you interested in benefits ? We offer medical, dental, and vision coverage along with PTO and 403B!

Join M Health Fairview, where we're driven to heal, discover, and educate for longer, healthier lives.

Responsibilities Job Description

  • Understand revenue cycle responsibilities, insurance benefits, insurance verification and billing patient’s insurance timely following all payor policies/guidelines
  • Perform timely follow up to ensure maximum reimbursement for services
  • Work complex accounts, including insurance denials and appeal when necessary.
  • Accept incoming inquiries from patients and insurance companies regarding benefits and billing questions
  • Ability to work with and communicate with clinical staff, patients, insurance companies and any others involved in the treatment plan


Qualifications

Required:

  • Two or more years of business office experience (1 in hospital or clinic business office setting)


Additional Qualifications

  • Experience working claim follow-up and denials
  • Experience with Professional Billing a plus!
  • Basic computer skills including knowledge of Microsoft Office
  • Insurance knowledge, Insurance claims process or business office knowledge
  • Knowledge of facility/professional billing including reading payor remittances and accessing payor websites
  • Attention to detail
  • Medical terminology
  • Ability to multi-task


EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Multitasking
  • Customer Service
  • Detail Oriented
  • Microsoft Office

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