Offer summary
Qualifications:
High school diploma or equivalent, Five or more years of recent mechanic experience, Two ASE certifications (can be acquired within six months), Strong understanding of automotive systems, Valid driver's license.
Key responsabilities:
- Assist field service techs via phone, chat, and email
- Provide expertise in EV, engine, electrical, drivetrain, or infotainment systems
- Participate in initial training program in Saginaw, Michigan
- Utilize listening skills to solve vehicle repair issues
- Access technical data and repair strategies for continuous support