Key Account Manager

ITW Construction Products UK/Nordics is a division of ITW, innovating, designing and manufacturing advanced industrial technology. We are industry influencers and market leaders in our fields with high quality brands at the front of technology and enterprise. At all levels in our organisation, we are encouraged to embrace our inner entrepreneur to drive actions, focus on what matters and share ideas so that every individual can have an impact on the business. In return we are rewarded, supported in our development and given the opportunities to grow within a large multinational organisation.

Position Summary:

The Key Account manager will be a trusted partner to our core customers and build multi-level relationships with the key stakeholders. They will approach these relationships with the mutual goal of achieving above-market growth by leveraging our unique differentiated products, brand position, and powerful business model. Utilising this portfolio and an autonomous, growth orientated mindset, this team member will become an instrumental conduit with key industry partners to help ITW Offsite Segment exceed its growth revenue targets, and also contribute to its innovation insights for future success.

The Key Account Manager will work closely with commercial management, marketing department, and other core internal functions to ensure that all activities, business practices and account management principles align with and complement our 80/20 front to back business strategy.

This role requires travel across the UK with a big focus on Scotland and Northern England, so candidates must be happy to travel.

Key Responsibilities

• Deliver top-line revenue targets by leveraging our unique multi-brand offsite solution, whilst strategically protecting the profitability of the business.
• Foster effective relationships with all relevant stakeholders (internal and external).
• Act as a conduit for our business to interact at every level with these accounts to ensure that we are a built-in supplier and partner to their businesses.
• To pro-actively seek new market opportunities to grow ITW’s business.
• Utilise an entrepreneurial and aggressive growth mindset, to accelerate and execute data-driven opportunities for new business and product basket expansions.
• Learn and deliver our Value Propositions on products, software and brand, utilising our extensive differentiation to drive best in class margins and positions.
• To identify and feedback customer pain points for new product innovation pipeline, contributing insights from customers and working with Product teams to drive longer-term projects forward via our customers.
• Pro-actively work with other departments to ensure we are delivering the very best customer service to our most important accounts.
• To always embody the ITW core principles of Integrity, Simplicity, Trust, Respect, Shared Risk acting as true ambassadors for all Offsite brands.

The Person

• Evidence of strategic Key Account Management within current or previous positions
• A proven record in growing sales and profitability.
• Proven ability to network and build strong professional relationships
• Ability to deliver results
• Ability to say “no” and drive simplicity in the business
• Collaborative in nature and able to achieve goals through influence not force
• Excellent communication and interpersonal skills with strong presentations skills
• Good computer skills with a strong knowledge of Microsoft Office Suite
• Strong commercial business acumen
• Ability to be flexible and adaptable in a changing environment
• Ideal, but not essential knowledge and experience of the Roof, Floor and Timber Frame industry in the UK

• Prepared to travel domestically and internationally as required

• Flexibility with working hours as required